Fragmented tools kept analysts chasing alerts until midnight. Now, AI agents resolve routine cases so teams work standard hours.
An AI SaaS provider managing 5,000 cloud instances and 1,000 workstations, standing as one of the largest AWS spenders in Canada.
A small security operations team struggled with fragmented monitoring tools that required constant context switching and manual alert correlation....
“The consolidation of all of our products into a single platform has really been beneficial. The alerts we get are far more detailed, and we get the full picture much faster, which in turn makes our team much faster. And from that, we get better metrics of all kinds, MTTRs, MTTDs. And on top of that, we reduce the burden on the team of having to context switch all the time.”
AI-powered enterprise search, recommendations, and commerce relevance platform.
Cybersecurity platform for network, cloud, and endpoint protection.
Coveo's Security operations is part of this use case:
Related implementations across industries and use cases
Analysts spent 80% of their time stitching data across spreadsheets. Now, AI correlates 10,000+ endpoints into prioritized investigations.
Staff scoured dispersed docs to answer technical queries. An AI now scans internal data to provide answers in under a minute.
Onboarding across four platforms required weeks of shadowing. Now, an AI assistant instantly answers Slack queries so new hires self-serve.
Analysts spent 80% of their time stitching data across spreadsheets. Now, AI correlates 10,000+ endpoints into prioritized investigations.
Securing 12,000 servers overwhelmed legacy tools. Now, analysts use GenAI to investigate and remediate threats using natural language.
Sequential AI testing bottlenecked development. Engineers built a concurrent, code-first pipeline to evaluate agent responses in seconds.
Surging calls caused long holds and overtime. A 24/7 AI voice agent handles routine payroll, freeing 700 HR partners for advisory work.
12,000 employees overwhelmed 20 IT agents. AI now resolves routine tickets, cutting calls 30% to support 2x scale without new hires.
Manual alert triage overwhelmed analysts. Now, AI resolves 80% of threats autonomously, freeing teams for proactive threat hunting.
Fragmented tools kept analysts chasing alerts until midnight. Now, AI agents resolve routine cases so teams work standard hours.
An AI SaaS provider managing 5,000 cloud instances and 1,000 workstations, standing as one of the largest AWS spenders in Canada.
A small security operations team struggled with fragmented monitoring tools that required constant context switching and manual alert correlation....
“The consolidation of all of our products into a single platform has really been beneficial. The alerts we get are far more detailed, and we get the full picture much faster, which in turn makes our team much faster. And from that, we get better metrics of all kinds, MTTRs, MTTDs. And on top of that, we reduce the burden on the team of having to context switch all the time.”
AI-powered enterprise search, recommendations, and commerce relevance platform.
Cybersecurity platform for network, cloud, and endpoint protection.
Coveo's Security operations is part of this use case:
Related implementations across industries and use cases
Analysts spent 80% of their time stitching data across spreadsheets. Now, AI correlates 10,000+ endpoints into prioritized investigations.
Staff scoured dispersed docs to answer technical queries. An AI now scans internal data to provide answers in under a minute.
Onboarding across four platforms required weeks of shadowing. Now, an AI assistant instantly answers Slack queries so new hires self-serve.
Analysts spent 80% of their time stitching data across spreadsheets. Now, AI correlates 10,000+ endpoints into prioritized investigations.
Securing 12,000 servers overwhelmed legacy tools. Now, analysts use GenAI to investigate and remediate threats using natural language.
Sequential AI testing bottlenecked development. Engineers built a concurrent, code-first pipeline to evaluate agent responses in seconds.
Surging calls caused long holds and overtime. A 24/7 AI voice agent handles routine payroll, freeing 700 HR partners for advisory work.
12,000 employees overwhelmed 20 IT agents. AI now resolves routine tickets, cutting calls 30% to support 2x scale without new hires.
Manual alert triage overwhelmed analysts. Now, AI resolves 80% of threats autonomously, freeing teams for proactive threat hunting.