AI case study

CivicomMarket research analysis

Citation accuracy hovered at 60%. Claude raised precision to 98% and cut report writing time by 80%.

Published|10 months ago

Key results

Writing Time Reduction
>80%
Citation Accuracy
89-98%

Result highlights

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The story

Context

A specialized platform serves qualitative market researchers who manage complex end-to-end workflows, from respondent recruitment and data collection to final reporting.

Challenge

Conducting in-depth interviews and focus groups created a bottleneck where critical insights often got buried in transcripts. The existing process...

Solution
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Quotes

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The company

Civicom logo

Civicom

civi.com

Provider of market research, conferencing, and business process outsourcing services.

IndustryMedia
LocationGreenwich, CT, USA
Employees251-1K
Founded2000

The AI provider

Anthropic is a technology company specializing in artificial intelligence and machine learning solutions.

IndustrySoftware & Platforms
Location2 Pennsylvania Plaza, 10121, York, New York, United States
Employees1K-5K
Founded2021

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