Staff spent 3.5 mins digging through 1,000 documents. A GenAI assistant now returns cited answers in seconds, saving 11,000 hours.
A consumer electronics retailer operating the largest e-commerce site in Portugal and over 240 physical stores with 4,000 employees.
Store associates struggled to find answers within an operations manual containing over 1,000 documents, taking an average of 3.5 minutes per query....
“Besides Microsoft being our partner, the AI Search and OpenAI services have very high quality within the market offerings.”
Omnichannel retailer for consumer electronics, appliances, and home products.
Enterprise software, cloud infrastructure, and consumer electronics platform.
Developed an advanced chatbot for Worten's employees using the Azure AI platform.
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