Staff spent 3.5 mins digging through 1,000 documents. A GenAI assistant now returns cited answers in seconds, saving 11,000 hours.
A consumer electronics retailer operating the largest e-commerce site in Portugal and over 240 physical stores with 4,000 employees.
Store associates struggled to find answers within an operations manual containing over 1,000 documents, taking an average of 3.5 minutes per query....
“Besides Microsoft being our partner, the AI Search and OpenAI services have very high quality within the market offerings.”
Omnichannel retailer for consumer electronics, appliances, and home products.
Developed an advanced chatbot for Worten's employees using the Azure AI platform.
Enterprise software, cloud infrastructure, and consumer electronics platform.
Worten's Internal document search is part of this use case:
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Staff spent 3.5 mins digging through 1,000 documents. A GenAI assistant now returns cited answers in seconds, saving 11,000 hours.
A consumer electronics retailer operating the largest e-commerce site in Portugal and over 240 physical stores with 4,000 employees.
Store associates struggled to find answers within an operations manual containing over 1,000 documents, taking an average of 3.5 minutes per query....
“Besides Microsoft being our partner, the AI Search and OpenAI services have very high quality within the market offerings.”
Omnichannel retailer for consumer electronics, appliances, and home products.
Developed an advanced chatbot for Worten's employees using the Azure AI platform.
Enterprise software, cloud infrastructure, and consumer electronics platform.
Worten's Internal document search is part of this use case:
Related implementations across industries and use cases
10,000 supply chain workers spent half an hour manually searching compliance libraries. Now, an AI assistant finds answers instantly.
Finding policies in SharePoint was a manual slog. Custom agents now surface answers instantly, saving 9,000 employee hours per month.
Staff manually combed 350K+ documents scattered across legacy SharePoint. Now, AI semantic search instantly retrieves exact answers.
10,000 supply chain workers spent half an hour manually searching compliance libraries. Now, an AI assistant finds answers instantly.
Finding policies in SharePoint was a manual slog. Custom agents now surface answers instantly, saving 9,000 employee hours per month.
An aging homegrown CRM held back 1,700 agents. Now, an AI co-pilot helps them draft faster, higher-quality emails from a single screen.
Managers spent hours manually calling applicants, losing many to delays. Now, an AI agent screens and auto-schedules interviews via text.
With 99% of records missing metadata, teams sifted unlabeled databases. Now, AI generates column descriptions for data experts to verify.
Manual document summaries bottlenecked experienced staff. Now, AI drafts preliminary risk assessments, freeing teams for complex advisory.