Key results
The company
Workato
workato.comAI-powered integration and automation platform for enterprise workflows.
Result highlights
- Deal prep time cut from 4 hours to 45 mins
- 30-min research checks reduced to real-time
The story
An automation platform connecting AI agents across 14,000 enterprise applications through 1,200 connectors and 900,000 pre-built workflows.
Enterprise AI projects frequently stalled in pilot stages because connecting models to business systems like Salesforce created security risks and overwhelmed context windows. Building this connectivity infrastructure diverted engineering resources from core products, preventing teams from moving proofs-of-concept into production.
Workato developed specialized MCP servers to bridge Claude with internal systems like Gong and Salesforce, handling authentication and governance centrally. These composable servers allow specific roles to access multiple applications simultaneously without overwhelming the model's context window. The architecture was deployed across sales, IT, and customer success teams to validate the pattern before customer release.
Scope & timeline
- 800+ AI connectors created by customers
- 700% increase in employee AI adoption
Quotes
“We've found Claude to be exceptional at maintaining context across complex workflows. It's one of the few models we trust to handle sensitive, enterprise-grade actions safely—especially with financial approval and working with our Workato Enterprise MCP servers.”