Three agents left buyers waiting 10+ hours. An AI agent now resolves 84% of inquiries instantly, driving a 130% increase in sales.
A global wearable technology company selling a premium product relied on a lean three-person inside sales team to manage global inquiries.
Prospective buyers often waited over 10 hours for replies, causing missed revenue since live interactions converted at double the rate of unassisted...
“We needed something fast, accurate, and on-brand that our team could control. Fin let us launch in weeks, not months, and gave us a new way to scale without compromise.”
Wearable fitness tracker for physiological monitoring and performance insights.
Intercom is a SaaS company that specializes in customer communication and engagement.
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Queues hit thousands as volume spiked 83%. An AI agent now instantly resolves order details, shipping, and cancellations 24/7.
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Static forms ignored cultural nuance. Now, AI agents speak local dialects to capture leads and automate feedback calls.
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