MPB
Customer support
Logistics delays triggered 40k inquiry spikes. An AI agent now resolves 10,000 monthly cases across five languages.
- 10k monthly conversations resolved by AI
- 83% CX score maintained at scale
- AI resolution rate doubled to 48%
Three agents left buyers waiting 10+ hours. An AI agent now resolves 84% of inquiries instantly, driving a 130% increase in sales.
A global wearable technology company selling a premium product relied on a lean three-person inside sales team to manage global inquiries.
Prospective buyers often waited over 10 hours for replies, causing missed revenue since live interactions converted at double the rate of unassisted...
“We needed something fast, accurate, and on-brand that our team could control. Fin let us launch in weeks, not months, and gave us a new way to scale without compromise.”
Wearable fitness tracker for physiological monitoring and performance insights.
Intercom is a SaaS company that specializes in customer communication and engagement.
WHOOP's Inbound sales support is part of this use case:
Related implementations across industries and use cases
Logistics delays triggered 40k inquiry spikes. An AI agent now resolves 10,000 monthly cases across five languages.
Manual follow-ups and time zone gaps delayed global buyers. Now, a 24/7 AI agent instantly personalizes multilingual conversations.
Personal consults couldn't scale. An AI agent now handles 100% of online traffic, cutting subscription cancellations by half.
Logistics delays triggered 40k inquiry spikes. An AI agent now resolves 10,000 monthly cases across five languages.
Personal consults couldn't scale. An AI agent now handles 100% of online traffic, cutting subscription cancellations by half.
Routine queries burdened HR. Now, an AI WhatsApp agent instantly answers remote factory workers, escalating complex issues to HR.
Disparate tools slowed 320,000 employees. Unifying on Teams and Copilot connected the workforce and embedded AI into daily habits.
Staff missed the 30% of leads arriving after hours. AI agents now field 24/7 chats and book tours, prioritizing ready buyers.
A new SUV launch generated massive lead surges. AI voice agents handled initial outbound calls, routing high-intent leads to human dealers.
Three agents left buyers waiting 10+ hours. An AI agent now resolves 84% of inquiries instantly, driving a 130% increase in sales.
A global wearable technology company selling a premium product relied on a lean three-person inside sales team to manage global inquiries.
Prospective buyers often waited over 10 hours for replies, causing missed revenue since live interactions converted at double the rate of unassisted...
“We needed something fast, accurate, and on-brand that our team could control. Fin let us launch in weeks, not months, and gave us a new way to scale without compromise.”
Wearable fitness tracker for physiological monitoring and performance insights.
Intercom is a SaaS company that specializes in customer communication and engagement.
WHOOP's Inbound sales support is part of this use case:
Related implementations across industries and use cases
Logistics delays triggered 40k inquiry spikes. An AI agent now resolves 10,000 monthly cases across five languages.
Manual follow-ups and time zone gaps delayed global buyers. Now, a 24/7 AI agent instantly personalizes multilingual conversations.
Personal consults couldn't scale. An AI agent now handles 100% of online traffic, cutting subscription cancellations by half.
Logistics delays triggered 40k inquiry spikes. An AI agent now resolves 10,000 monthly cases across five languages.
Personal consults couldn't scale. An AI agent now handles 100% of online traffic, cutting subscription cancellations by half.
Routine queries burdened HR. Now, an AI WhatsApp agent instantly answers remote factory workers, escalating complex issues to HR.
Disparate tools slowed 320,000 employees. Unifying on Teams and Copilot connected the workforce and embedded AI into daily habits.
Staff missed the 30% of leads arriving after hours. AI agents now field 24/7 chats and book tours, prioritizing ready buyers.
A new SUV launch generated massive lead surges. AI voice agents handled initial outbound calls, routing high-intent leads to human dealers.