AI case study

TUI GroupSelf-service data analytics

Complex analytics tools overwhelmed non-technical staff. Now, an AI interface allows employees to query data using simple conversation.

Published|7 months ago

Key results

Projected Savings
30+ days

Result highlights

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The story

Context

The world's largest leisure, travel, and tourism company operates five airlines, 400 hotels, and 16 cruise ships, managing vast amounts of distributed operational data.

Challenge

Decentralized data management left non-technical staff overwhelmed by complex analytics tools, unable to locate data assets or derive insights...

Solution
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Scope & timeline

  • Semantic model generated in 1 hour
  • 500+ complex queries answered in testing

Quotes

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Use case

TUI Group's Self-service data analytics is part of this use case:

Enterprise Search
211 case studies(+15% YoY)
Proven impact?
LowModerateVery Strong
3.4Moderate
4.7Moderatewithin Travel & Tourism
3.5Moderatewithin Knowledge Management

The company

TUI Group logo

TUI Group

tuigroup.com

Integrated tourism group operating airlines, hotels, cruises, and travel agencies.

IndustryTravel & Tourism
LocationHanover, NI, Germany
Employees10K-50K
Founded1923

The vendor

Cloud-based data warehousing, processing, and analytics platform.

IndustrySoftware & Platforms
LocationBozeman, MT, USA
Employees5K-10K
Founded2012

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