AI case study

The Women's Fund Miami-DadeDonor research

Lapsed donors went cold by default — the manual pull took hours the team didn't have. Que surfaces them weekly; one 7-year gap yielded $15K.

Published

Key results

Grant Recovered
$15K
Donor Retention Increase
2–3 pp
Weekly Time Savings
2–3 hrs

Result highlights

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The story

Context

A Miami-Dade nonprofit with 33 years of donor history and more than 22,000 contacts, running grantmaking, advocacy, and original data research programs with a small development team.

Challenge

Identifying lapsed donors required a chain of manual steps: pull a report, work backward year by year, list donors who stopped giving, then pull...

Solution
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Quotes

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The company

The Women's Fund Miami-Dade logo

The Women's Fund Miami-Dade

womensfundmiami.org

Advocacy and grantmaking organization for women and girls in Miami-Dade.

IndustryNon-Profit & Social Impact
LocationMiami, FL, USA
Employees1-10
Founded1992

The vendor

Social good software company providing fundraising, advocacy, program management, and corporate social responsibility solutions for nonprofits.

IndustrySoftware & Platforms
LocationAustin, TX
Employees501-1000
Founded2021

Use case

The Women's Fund Miami-Dade's Donor research is part of this use case:

Enterprise Search
164 case studies(-5% YoY)
Proven impact?
LowModerateVery Strong
3.3Moderate
2.0Lowwithin Sales

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