AI case study

SwisscomMarket research

Users sifted through 4,000-word reports for answers. Now, AI generates specific summaries with citations instantly.

Published|8 months ago

The story

Context

Switzerland's leading telecommunications provider operates a specialized banking think tank serving 30 of the country's major financial institutions with a library of over 3,500 trend reports.

Challenge

Users seeking specific insights had to pore over multiple 4,000-word articles to find relevant information. Generic tools like ChatGPT lacked the...

Solution
Unlock full story

Scope & timeline

  • 12-week deployment for GenAI use case
  • 9 days to build prototype

Quotes

Unlock 2 more quotes

The company

Swisscom logo

Swisscom

swisscom.ch

Telecommunications and IT services provider for residential and business customers.

IndustryFinancial Services
LocationIttigen, BE, Switzerland
Employees10K-50K
Founded1998

The AI provider

Multi-cloud developer data platform for building and scaling applications.

IndustrySoftware & Platforms
LocationNew York, NY, USA
Employees1K-5K
Founded2007

The implementation partner

Assisted Swisscom with a month of testing for its Gen AI platform alongside MongoDB.

IndustryEducation & Training
LocationWinterthur, ZH, Switzerland
Employees1K-5K
Founded2007

Similar Case Studies

Related implementations across industries and use cases

319 AI case studies in Financial Services

1,352 AI case studies in Product Engineering