AI case study

Summa HealthClinical documentation

Charting bled into evenings and personal time. When Summa required AI at every encounter, adoption jumped from 44% to 86% in four months.

Published

Key results

Total Provider Hours Saved
4,330 hrs
Provider Hours Returned
1,464 hrs
Documentation Time Reduction
40%

Result highlights

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The story

Context

An integrated health system serving Greater Akron, Ohio, with two hospitals, twenty health centers, and 1.6 million patient encounters annually.

Challenge

Physicians finished charts after dinner, at home, on personal time. Early rollout stalled at 44% weekly adoption and 20% appointment utilization,...

Solution
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Scope & timeline

  • 86% weekly provider adoption, up from 44%
  • 71% appointment utilization, up from 20%
  • 9 specialties at 90%+ utilization, led by 99%

Quotes

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The company

Summa Health logo

Summa Health

summahealth.org

Integrated healthcare delivery system and hospital network in Northeast Ohio.

IndustryHealthcare Providers
LocationAkron, OH, USA
Employees5K-10K
Founded1989

The vendor

Healthcare technology company building an operating system for healthcare, integrating clinical workflows, EHR data, and AI-powered tools.

IndustrySoftware & Platforms
LocationSan Francisco, CA
Employees201-500
Founded2017

Use case

Summa Health's Clinical documentation is part of this use case:

Clinical Documentation
92 case studies(+49% YoY)
Proven impact?
LowModerateVery Strong
5.5Strong
5.6Strongwithin Healthcare Providers
5.5Strongwithin Operations

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