AI case study

Reed SmithLegal operations

Isolated pilots couldn't overcome lawyer autonomy. A mandatory global rollout systematically redesigned core legal workflows with AI.

Published|today

The story

Context

A global law firm with 1,800 lawyers across 34 offices worldwide seeking to fundamentally rethink how it creates value for clients.

Challenge

Traditional technology adoption in the legal industry relies on isolated pilot programs that fail to overcome inherent lawyer conservatism and...

Solution
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Scope & timeline

  • 1,400 monthly active AI users
  • 700 daily active AI users
  • 100% associate AI certification rate

Quotes

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The company

Reed Smith logo

Reed Smith

reedsmith.com

Global law firm providing legal services across diverse industries.

IndustryProfessional Services
LocationPittsburgh, PA, USA
Employees1K-5K
Founded1877

The vendor

Harvey is a generative AI company that innovates the future of professional services with advanced AI solutions.

IndustryProfessional Services
LocationSan Francisco, California, United States
Employees251-1K
Founded2022

Use case

Reed Smith's Legal operations is part of this use case:

Legal Research
75 case studies(+113% YoY)
Proven impact?
LowModerateVery Strong
3.5Moderate
3.3Moderatewithin Professional Services
3.6Moderatewithin Legal & Compliance

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