Client analytics required SQL queries only engineers could write. Now CSMs pull performance reports in minutes with plain language prompts.
A global commerce platform and Merchant of Record processing over $1 billion in software sales annually across 240 markets, handling payments, taxes, fraud prevention, and compliance on behalf of software companies worldwide.
Generating complex client analytics required engineers to manually write SQL queries, limiting data access to technical staff and slowing insight...
“Everything we do involves optimizing very small percentages. There is a lot of complexity and countless possible combinations when you think about different countries, payment methods and trade laws. We need to be able to drill really deeply into that data.”
Merchant of Record for software and SaaS, managing payments, subscriptions, and global tax.
Cloud-based data warehousing, processing, and analytics platform.
Cleverbridge's Performance analytics is part of this use case:
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Deep dives required formal requests to a small data team. Now, staff ask questions in Slack to spot upsell trends instantly.
15 data domains, 20-minute queries, some tables too large to touch. One hackathon later, AI fields half of all queries—customers included.
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Client analytics required SQL queries only engineers could write. Now CSMs pull performance reports in minutes with plain language prompts.
A global commerce platform and Merchant of Record processing over $1 billion in software sales annually across 240 markets, handling payments, taxes, fraud prevention, and compliance on behalf of software companies worldwide.
Generating complex client analytics required engineers to manually write SQL queries, limiting data access to technical staff and slowing insight...
“Everything we do involves optimizing very small percentages. There is a lot of complexity and countless possible combinations when you think about different countries, payment methods and trade laws. We need to be able to drill really deeply into that data.”
Merchant of Record for software and SaaS, managing payments, subscriptions, and global tax.
Cloud-based data warehousing, processing, and analytics platform.
Cleverbridge's Performance analytics is part of this use case:
Related implementations across industries and use cases
Deep dives required formal requests to a small data team. Now, staff ask questions in Slack to spot upsell trends instantly.
15 data domains, 20-minute queries, some tables too large to touch. One hackathon later, AI fields half of all queries—customers included.
Rigid ML tools bottlenecked non-engineers coding with AI. Now, standardized rails and an automated AI debugger let anyone ship safely.
Deep dives required formal requests to a small data team. Now, staff ask questions in Slack to spot upsell trends instantly.
15 data domains, 20-minute queries, some tables too large to touch. One hackathon later, AI fields half of all queries—customers included.
Analyzing 200-page reports took senior reps hours. Now, AI extracts key insights, empowering any sales rep to build tailored client decks.
Strict privacy rules prevented sending raw call transcripts to AI. Now, an automated system safely strips and restores sensitive data.
On-premise systems, dispersed and brittle, bottlenecked every release. AI agents now run routine dev steps — hours cut to minutes.
A mistranslated word could derail global R&D projects. Now, researchers instantly refine technical papers & communicate seamlessly across languages.