Finding policies in SharePoint was a manual slog. Custom agents now surface answers instantly, saving 9,000 employee hours per month.
A tech-enabled professional services leader with over 10,000 employees, managing complex business processes for public and private sector clients across the UK.
Employees struggled to navigate a vast SharePoint estate to find specific policies, leading to time-consuming manual searches. Additionally, the...
“We’re committed to leveraging Agentic and Gen AI. By integrating Microsoft 365 Copilot, this allows us to streamline the complex business processes we deliver for our clients. Our goal is to harness AI to create better outcomes for our clients, drive efficiency and unlock new opportunities for growth.”
Business process outsourcing and professional services for public and private sectors.
Enterprise software, cloud infrastructure, and consumer electronics platform.
Capita's Internal knowledge search is part of this use case:
Related implementations across industries and use cases
Manual coordination across systems bottlenecked teams. Now, employees build custom AI agents to automate tasks like purchase analysis.
Admin tasks bogged down 364k consultants. Copilot now drives 40M+ actions, reclaiming $150M in time for client advisory.
Rapid growth overloaded HR with manual drafting. Generative AI now writes job descriptions and answers policy queries instantly.
Engineers sifted through thousands of pages of municipal PDFs. Now, an AI agent instantly surfaces local codes with direct citations.
Scattered expertise across 40 engineering topics slowed global teams. Now, an AI agent instantly surfaces secure, curated best practices.
Manually updated profiles left skills stale. The first prototype took two hours per 1,000 consultants—now the agent covers 130K in minutes.
Routine cloud setups tied up engineers for days. Now, developers ask AI agents in Jira and Webex to provision resources instantly.
Energy market research that took weeks now closes same-day. Staff freed from chasing information to make the calls that matter.
With 99% of records missing metadata, teams sifted unlabeled databases. Now, AI generates column descriptions for data experts to verify.
Finding policies in SharePoint was a manual slog. Custom agents now surface answers instantly, saving 9,000 employee hours per month.
A tech-enabled professional services leader with over 10,000 employees, managing complex business processes for public and private sector clients across the UK.
Employees struggled to navigate a vast SharePoint estate to find specific policies, leading to time-consuming manual searches. Additionally, the...
“We’re committed to leveraging Agentic and Gen AI. By integrating Microsoft 365 Copilot, this allows us to streamline the complex business processes we deliver for our clients. Our goal is to harness AI to create better outcomes for our clients, drive efficiency and unlock new opportunities for growth.”
Business process outsourcing and professional services for public and private sectors.
Enterprise software, cloud infrastructure, and consumer electronics platform.
Capita's Internal knowledge search is part of this use case:
Related implementations across industries and use cases
Manual coordination across systems bottlenecked teams. Now, employees build custom AI agents to automate tasks like purchase analysis.
Admin tasks bogged down 364k consultants. Copilot now drives 40M+ actions, reclaiming $150M in time for client advisory.
Rapid growth overloaded HR with manual drafting. Generative AI now writes job descriptions and answers policy queries instantly.
Engineers sifted through thousands of pages of municipal PDFs. Now, an AI agent instantly surfaces local codes with direct citations.
Scattered expertise across 40 engineering topics slowed global teams. Now, an AI agent instantly surfaces secure, curated best practices.
Manually updated profiles left skills stale. The first prototype took two hours per 1,000 consultants—now the agent covers 130K in minutes.
Routine cloud setups tied up engineers for days. Now, developers ask AI agents in Jira and Webex to provision resources instantly.
Energy market research that took weeks now closes same-day. Staff freed from chasing information to make the calls that matter.
With 99% of records missing metadata, teams sifted unlabeled databases. Now, AI generates column descriptions for data experts to verify.