EY
Workflow automation
Manual coordination across systems bottlenecked teams. Now, employees build custom AI agents to automate tasks like purchase analysis.
- 150,000+ employees using Microsoft 365 Copilot
Finding policies in SharePoint was a manual slog. Custom agents now surface answers instantly, saving 9,000 employee hours per month.
A tech-enabled professional services leader with over 10,000 employees, managing complex business processes for public and private sector clients across the UK.
Employees struggled to navigate a vast SharePoint estate to find specific policies, leading to time-consuming manual searches. Additionally, the...
“We’re committed to leveraging Agentic and Gen AI. By integrating Microsoft 365 Copilot, this allows us to streamline the complex business processes we deliver for our clients. Our goal is to harness AI to create better outcomes for our clients, drive efficiency and unlock new opportunities for growth.”
Business process outsourcing and professional services for public and private sectors.
Enterprise software, cloud infrastructure, and consumer electronics platform.
Related implementations across industries and use cases
Manual coordination across systems bottlenecked teams. Now, employees build custom AI agents to automate tasks like purchase analysis.
Consultants sacrificed client focus to transcribe notes. Copilot now handles summaries and drafts, saving 50% of users 1-2 hrs/week.
Consultants lost hours sifting through manuals. AI now mines 250 million lines of code to answer technical queries instantly.
Consultants spent hours trawling documents. AI agents now synthesize scattered data into cited briefings in 8 seconds.
Engineers sifted through thousands of pages of municipal PDFs. Now, an AI agent instantly surfaces local codes with direct citations.
Manual workflows delayed global campaigns for weeks. Now, local teams use GenAI to instantly draft localized, regulatory-compliant copy.
300,000 applications bottlenecked hiring. AI now ranks talent and a Teams bot handles admin, cutting time-to-hire by 43%.
Ad-hoc queries required custom dashboards. Now, specialized agents answer natural language questions with 99.9% accuracy.
Central IT couldn't reach the long tail of daily tasks. Now, 50% of staff use opt-in AI to scan contracts and prep for meetings.
Finding policies in SharePoint was a manual slog. Custom agents now surface answers instantly, saving 9,000 employee hours per month.
A tech-enabled professional services leader with over 10,000 employees, managing complex business processes for public and private sector clients across the UK.
Employees struggled to navigate a vast SharePoint estate to find specific policies, leading to time-consuming manual searches. Additionally, the...
“We’re committed to leveraging Agentic and Gen AI. By integrating Microsoft 365 Copilot, this allows us to streamline the complex business processes we deliver for our clients. Our goal is to harness AI to create better outcomes for our clients, drive efficiency and unlock new opportunities for growth.”
Business process outsourcing and professional services for public and private sectors.
Enterprise software, cloud infrastructure, and consumer electronics platform.
Related implementations across industries and use cases
Manual coordination across systems bottlenecked teams. Now, employees build custom AI agents to automate tasks like purchase analysis.
Consultants sacrificed client focus to transcribe notes. Copilot now handles summaries and drafts, saving 50% of users 1-2 hrs/week.
Consultants lost hours sifting through manuals. AI now mines 250 million lines of code to answer technical queries instantly.
Consultants spent hours trawling documents. AI agents now synthesize scattered data into cited briefings in 8 seconds.
Engineers sifted through thousands of pages of municipal PDFs. Now, an AI agent instantly surfaces local codes with direct citations.
Manual workflows delayed global campaigns for weeks. Now, local teams use GenAI to instantly draft localized, regulatory-compliant copy.
300,000 applications bottlenecked hiring. AI now ranks talent and a Teams bot handles admin, cutting time-to-hire by 43%.
Ad-hoc queries required custom dashboards. Now, specialized agents answer natural language questions with 99.9% accuracy.
Central IT couldn't reach the long tail of daily tasks. Now, 50% of staff use opt-in AI to scan contracts and prep for meetings.