HR manually answered routine employee questions. Now, an AI assistant searches millions of documents to instantly provide 24/7 answers.
A global automotive manufacturer with over 10,000 employees manages millions of internal communications and documents across vast corporate communities.
Employees increasingly demanded faster, round-the-clock access to enterprise information, placing a heavy operational burden on human resources staff...
“To provide an enhanced employee experience and relieve operational HR from answering easy questions, it became clear that employees needed convenient access to information anytime they needed it. Our goal was to create a self-service solution that delivers accurate, specific, and fast answers to employee questions 24/7.”
Manufacturer of premium automobiles and high-performance luxury vehicles.
Enterprise software, cloud infrastructure, and consumer electronics platform.
Audi's Employee support is part of this use case:
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HR manually answered routine employee questions. Now, an AI assistant searches millions of documents to instantly provide 24/7 answers.
A global automotive manufacturer with over 10,000 employees manages millions of internal communications and documents across vast corporate communities.
Employees increasingly demanded faster, round-the-clock access to enterprise information, placing a heavy operational burden on human resources staff...
“To provide an enhanced employee experience and relieve operational HR from answering easy questions, it became clear that employees needed convenient access to information anytime they needed it. Our goal was to create a self-service solution that delivers accurate, specific, and fast answers to employee questions 24/7.”
Manufacturer of premium automobiles and high-performance luxury vehicles.
Enterprise software, cloud infrastructure, and consumer electronics platform.
Audi's Employee support is part of this use case:
Related implementations across industries and use cases
Repetitive queries bottlenecked HR. Now, a multilingual AI gives 4,500 factory and office staff 24/7 mobile access to HR guidelines.
Analyzing 10TB of weekly telemetry took IT specialists days. Now, engineers ask AI in natural language to instantly retrieve charts.
Sourcing native speakers for 14 markets was costly. Now, AI handles 40% of routine queries and translates live for a central English team.
Repetitive queries bottlenecked HR. Now, a multilingual AI gives 4,500 factory and office staff 24/7 mobile access to HR guidelines.
15 agents were overwhelmed by 30,000 employees. Now, GenAI resolves routine tickets 24/7, escalating only sensitive cases to humans.
Ads held attention for mere seconds. A voice-driven AI quarterback now hosts trivia games, turning passive viewers into active leads.
Conflicting rules across 3,000 services blocked qualified drivers. AI now traverses a graph to validate dependencies in milliseconds.
Store managers lost applicants to a 10-day hiring cycle. Now, an AI agent screens and schedules via text, saving thousands of hours.
Manual scheduling and phone tag bottlenecked hourly hiring. Now, an AI text assistant instantly screens and books candidates 24/7.