HR manually answered routine employee questions. Now, an AI assistant searches millions of documents to instantly provide 24/7 answers.
A global automotive manufacturer with over 10,000 employees manages millions of internal communications and documents across vast corporate communities.
Employees increasingly demanded faster, round-the-clock access to enterprise information, placing a heavy operational burden on human resources staff...
“To provide an enhanced employee experience and relieve operational HR from answering easy questions, it became clear that employees needed convenient access to information anytime they needed it. Our goal was to create a self-service solution that delivers accurate, specific, and fast answers to employee questions 24/7.”
Manufacturer of premium automobiles and high-performance luxury vehicles.
Enterprise software, cloud infrastructure, and consumer electronics platform.
Audi's Employee support is part of this use case:
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HR manually answered routine employee questions. Now, an AI assistant searches millions of documents to instantly provide 24/7 answers.
A global automotive manufacturer with over 10,000 employees manages millions of internal communications and documents across vast corporate communities.
Employees increasingly demanded faster, round-the-clock access to enterprise information, placing a heavy operational burden on human resources staff...
“To provide an enhanced employee experience and relieve operational HR from answering easy questions, it became clear that employees needed convenient access to information anytime they needed it. Our goal was to create a self-service solution that delivers accurate, specific, and fast answers to employee questions 24/7.”
Manufacturer of premium automobiles and high-performance luxury vehicles.
Enterprise software, cloud infrastructure, and consumer electronics platform.
Audi's Employee support is part of this use case:
Related implementations across industries and use cases
Repetitive queries bottlenecked HR. Now, a multilingual AI gives 4,500 factory and office staff 24/7 mobile access to HR guidelines.
Analyzing 10TB of weekly telemetry took IT specialists days. Now, engineers ask AI in natural language to instantly retrieve charts.
Fragmented support caused frustrating handoffs. Live AI translation now lets a small English-speaking team handle 14 languages instantly.
Repetitive queries bottlenecked HR. Now, a multilingual AI gives 4,500 factory and office staff 24/7 mobile access to HR guidelines.
Four separate portals slowed resolution for 50,000 staff. A GenAI agent in Teams now resolves queries instantly in 17 languages.
A new SUV launch generated massive lead surges. AI voice agents handled initial outbound calls, routing high-intent leads to human dealers.
Thousands of software modules slowed vehicle development. Now, engineers collaborate with 64 AI agents to write and debug code.
Staff spent days reformatting resumes from JPEGs and text messages. Now, AI extracts skills into standard drafts for human review.
Routine queries burdened HR. Now, an AI WhatsApp agent instantly answers remote factory workers, escalating complex issues to HR.