Teams manually combed through unstructured claim reports. Gen AI now standardizes output across formats, removing human bias.
A global provider of strategic operations support and data services for the insurance industry, handling complex claims and underwriting workflows.
Claims managers and underwriters struggled to manually extract data from multipage, unstructured documents like claim adjudicator reports. This...
“Generative AI is more than just a tool for rapid data processing; it’s a transformative force that liberates insurance professionals from mundane tasks, steering them towards more strategic, highvalue roles. Our collaborative efforts with Microsoft AOAI and insurers and brokers globally have created a dynamic sandbox for Generative AI experimentation. This not only accelerates the discovery of high-ROI use cases but also encourages a culture of technological exploration and rapid learning.”
Strategic consulting, technology, and managed services for the insurance industry.
Enterprise software, cloud infrastructure, and consumer electronics platform.
Related implementations across industries and use cases
Specialists drowned in 1,000-page medical files. AI now creates a structured "case DNA," cutting processing time by 80%.
Manual reviews missed risks buried in dense legalese. GenAI assistants now extract financial terms and accelerate reviews by 40%.
18M claims overwhelmed manual review. AI now assesses damage and spots fraud in <3 seconds, enabling same-day settlement.
Recruiters lost 40% of their time to manual scheduling. An AI agent now handles coordination, letting candidates self-book via chat.
Manual email drafts took 12 minutes. AI cut this to 1.5 minutes, freeing agents to resolve complex funding and care delays.
Lab supply orders were handwritten in notebooks. Digital ordering now takes seconds, saving 30,000 hours for research annually.
Experts spent 15 minutes pulling data from scattered systems. Natural language prompts now generate detailed reports instantly.