AI case study

Sono BelloAppointment management

Sequential phone calls lacked privacy, driving no-shows. Now, AI SMS agents handle discreet scheduling while staff manage multiple texts.

Published|6 months ago

Key results

Monthly Revenue Increase
$1.5M
Monthly Campaign Revenue
$250K
Add'l Monthly Shows
500

Result highlights

Unlock 4 result highlights

The story

Context

A cosmetic surgery provider operating over 60 locations across the United States relies heavily on scheduled consultations to drive revenue.

Challenge

Relying on phone calls and emails for appointment management led to frequent patient no-shows and lost revenue opportunities. Furthermore, patients...

Solution
Unlock full story

Quotes

Unlock 1 more quote

The company

Sono Bello logo

Sono Bello

sonobello.com

Cosmetic surgery centers specializing in laser liposuction and body contouring.

IndustryHealthcare Providers
LocationKirkland, WA, USA
Employees1K-5K
Founded2008

The vendor

Capacity logo

Capacity

capacity.com

AI-powered support automation platform for customer and employee helpdesk tasks.

IndustrySoftware & Platforms
LocationSt. Louis, MO, USA
Employees51-250
Founded2017

Similar Case Studies

Related implementations across industries and use cases

84 AI case studies in Agentic Customer Service

267 AI case studies in Healthcare Providers

231 AI case studies in Sales