Consumer insights were scattered across thousands of systems. Now, an AI answer engine synthesizes millions of pages in seconds.
A global food and beverage corporation generating millions of consumer insights, whose products are consumed more than one billion times daily.
Valuable documents, spreadsheets, and voice-of-customer videos were trapped in data silos across thousands of internal systems and third-party...
PepsiCo's Knowledge management is part of this use case:
Global food and beverage corporation specializing in snacks and soft drinks.
AI-powered support automation platform for customer and employee helpdesk tasks.
Related implementations across industries and use cases
10,000 supply chain workers spent half an hour manually searching compliance libraries. Now, an AI assistant finds answers instantly.
Disparate tools slowed 320,000 employees. Unifying on Teams and Copilot connected the workforce and embedded AI into daily habits.
Teams hunted for context across Slack and Jira. By integrating 20+ tools, AI now queries 7 years of history, saving 9 hours weekly.
10,000 supply chain workers spent half an hour manually searching compliance libraries. Now, an AI assistant finds answers instantly.
Teams hunted for context across Slack and Jira. By integrating 20+ tools, AI now queries 7 years of history, saving 9 hours weekly.
Routine queries burdened HR. Now, an AI WhatsApp agent instantly answers remote factory workers, escalating complex issues to HR.
Disparate tools slowed 320,000 employees. Unifying on Teams and Copilot connected the workforce and embedded AI into daily habits.
Seven analysts manually wrote notes for 200 products. AI agents now digest fact sheets to draft compliant commentary instantly.
Forty entities duplicated work, stalling claims for days. A global AI engine standardized workflows, cutting settlement time to one day.
Consumer insights were scattered across thousands of systems. Now, an AI answer engine synthesizes millions of pages in seconds.
A global food and beverage corporation generating millions of consumer insights, whose products are consumed more than one billion times daily.
Valuable documents, spreadsheets, and voice-of-customer videos were trapped in data silos across thousands of internal systems and third-party...
PepsiCo's Knowledge management is part of this use case:
Global food and beverage corporation specializing in snacks and soft drinks.
AI-powered support automation platform for customer and employee helpdesk tasks.
Related implementations across industries and use cases
10,000 supply chain workers spent half an hour manually searching compliance libraries. Now, an AI assistant finds answers instantly.
Disparate tools slowed 320,000 employees. Unifying on Teams and Copilot connected the workforce and embedded AI into daily habits.
Teams hunted for context across Slack and Jira. By integrating 20+ tools, AI now queries 7 years of history, saving 9 hours weekly.
10,000 supply chain workers spent half an hour manually searching compliance libraries. Now, an AI assistant finds answers instantly.
Teams hunted for context across Slack and Jira. By integrating 20+ tools, AI now queries 7 years of history, saving 9 hours weekly.
Routine queries burdened HR. Now, an AI WhatsApp agent instantly answers remote factory workers, escalating complex issues to HR.
Disparate tools slowed 320,000 employees. Unifying on Teams and Copilot connected the workforce and embedded AI into daily habits.
Seven analysts manually wrote notes for 200 products. AI agents now digest fact sheets to draft compliant commentary instantly.
Forty entities duplicated work, stalling claims for days. A global AI engine standardized workflows, cutting settlement time to one day.