AI case study

OpenAIOpenAI lifted sales productivity 20% with a GTM assistant

OpenAI's Slack-based GTM Assistant gives sales reps a 20% productivity lift — about an extra day a week with customers.

Published|5 months ago

Key results

Productivity Lift
20%

Result highlights

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The story

Context

OpenAI's go-to-market team tripled in size in under a year while launching new products almost every week.

Challenge

Reps spent an hour preparing for thirty-minute calls, bouncing across dozens of systems, while customers sent hundreds of product questions a week...

Solution
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Scope & timeline

  • 22 assistant messages per rep each week

Quotes

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The company

AI research and deployment company developing generative models and tools.

IndustrySoftware & Platforms
LocationSan Francisco, CA, USA
Employees1K-5K
Founded2015

The vendor

NoteOpenAI is also the vendor behind this implementation.

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