Reps wasted hours on silent leads. AI agents now educate and vet prospects—even in noisy traffic—routing only qualified buyers.
A digital provider of regulated, interest-free group purchasing for high-ticket goods in Brazil, serving consumers who often lack access to traditional credit.
Approximately 60% of leads were unresponsive on first WhatsApp contact, creating a bottleneck for the 50-person sales development team. Manual...
“We evaluated several speech-to-text providers, but Deepgram stood out immediately for Brazilian Portuguese. Other solutions struggled with domain-specific vocabulary—confusing car model names like 'Ônix' with common words like 'ônibus' [bus]. Deepgram got it right, even in noisy environments like traffic or subway calls. That accuracy was non-negotiable for us.”
Digital consortium fintech for vehicle, property, and electronics financing.
Agents typed furiously while customers waited on hold. AI now summarizes calls, saving the team 250,000 hours annually.
Advisors hunted data across five systems. GenAI now builds traceable meeting packs, saving 4,700 hours a year.
Account managers manually synthesized 50+ signals. An on-prem agent now analyzes the data to draft the pitch.
Manual role-plays pulled staff off the floor. Now, AI agents run infinite drills and answer queries instantly, keeping experts selling.