AI case study

FaireInternal knowledge search

Teams hunted for context across Slack and Jira. By integrating 20+ tools, AI now queries 7 years of history, saving 9 hours weekly.

Published

Key results

Estimated ROI
~8x
Workflow Speed
>30%
Weekly Time Savings
9 hours

Result highlights

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The story

Context

A $5B global wholesale platform connecting independent brands and retailers worldwide faced rapid internal tool proliferation across its growing workforce.

Challenge

Teams hunted for context scattered across Slack threads, Jira tickets, GitHub repos, and hundreds of document pages. This information sprawl created...

Solution
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Scope & timeline

  • Top AI tool rating from 71% of employees

Quotes

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The company

Wholesale marketplace connecting independent retailers and brands.

IndustryRetail
LocationSan Francisco, CA, USA
Employees1K-5K
Founded2017

The vendor

A new tool that blends your everyday work apps into one. It's the all-in-one workspace for you and your team.

IndustrySoftware & Platforms
LocationSan Francisco, CA, USA
Employees1K-5K
Founded2013

Use case

Faire's Internal knowledge search is part of this use case:

Enterprise Search
161 case studies(+9% YoY)
Proven impact?
LowModerateVery Strong
3.3Moderate
6.3Strongwithin Retail
2.9Lowwithin Knowledge Management

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