Staff manually collated data from scattered spreadsheets. Copilot now retrieves knowledge instantly and drafts multilingual content.
An international real estate manager operates around 200 shopping centers across ten countries and develops large-scale city districts.
Decision-making relied on manually collating data from disconnected Excel spreadsheets, while a centralized SharePoint repository proved difficult to...
“Thanks to Microsoft 365 Copilot, our colleagues can complete their tasks with greater efficiency. This frees up time that they can invest in, say, learning and focus periods, quality control, or customer relations. As a result, 70 percent of our pilot users are keen to hang on to their Copilot license.”
Real estate developer and manager of shopping centers and urban commercial properties.
Enterprise software, cloud infrastructure, and consumer electronics platform.
ECE Group's Knowledge search and drafting is part of this use case:
Related implementations across industries and use cases
Grasping project status took a week. Copilot now summarizes data and cites sources instantly, saving up to 20% of management time.
Finding policies in SharePoint was a manual slog. Custom agents now surface answers instantly, saving 9,000 employee hours per month.
Manual workflows bottlenecked 24/7 support across 40,000 units. AI now fields after-hours texts and calls, freeing staff for residents.
Finding policies in SharePoint was a manual slog. Custom agents now surface answers instantly, saving 9,000 employee hours per month.
Experts were bottlenecked by repetitive questions. Now, employees build custom agents to retrieve answers and free up specialists.
Staff missed the 30% of leads arriving after hours. AI agents now field 24/7 chats and book tours, prioritizing ready buyers.
Data silos blocked real-world simulation. Now, teams validate site physics and safety risks on a unified digital twin.
Ad-hoc queries required custom dashboards. Now, specialized agents answer natural language questions with 99.9% accuracy.
Central IT couldn't reach the long tail of daily tasks. Now, 50% of staff use opt-in AI to scan contracts and prep for meetings.
Staff manually collated data from scattered spreadsheets. Copilot now retrieves knowledge instantly and drafts multilingual content.
An international real estate manager operates around 200 shopping centers across ten countries and develops large-scale city districts.
Decision-making relied on manually collating data from disconnected Excel spreadsheets, while a centralized SharePoint repository proved difficult to...
“Thanks to Microsoft 365 Copilot, our colleagues can complete their tasks with greater efficiency. This frees up time that they can invest in, say, learning and focus periods, quality control, or customer relations. As a result, 70 percent of our pilot users are keen to hang on to their Copilot license.”
Real estate developer and manager of shopping centers and urban commercial properties.
Enterprise software, cloud infrastructure, and consumer electronics platform.
ECE Group's Knowledge search and drafting is part of this use case:
Related implementations across industries and use cases
Grasping project status took a week. Copilot now summarizes data and cites sources instantly, saving up to 20% of management time.
Finding policies in SharePoint was a manual slog. Custom agents now surface answers instantly, saving 9,000 employee hours per month.
Manual workflows bottlenecked 24/7 support across 40,000 units. AI now fields after-hours texts and calls, freeing staff for residents.
Finding policies in SharePoint was a manual slog. Custom agents now surface answers instantly, saving 9,000 employee hours per month.
Experts were bottlenecked by repetitive questions. Now, employees build custom agents to retrieve answers and free up specialists.
Staff missed the 30% of leads arriving after hours. AI agents now field 24/7 chats and book tours, prioritizing ready buyers.
Data silos blocked real-world simulation. Now, teams validate site physics and safety risks on a unified digital twin.
Ad-hoc queries required custom dashboards. Now, specialized agents answer natural language questions with 99.9% accuracy.
Central IT couldn't reach the long tail of daily tasks. Now, 50% of staff use opt-in AI to scan contracts and prep for meetings.