AI case study

ChipotleHiring automation

Managers used personal phones to text thousands of applicants. Now, an AI screens candidates and books interviews directly into calendars.

Published|2 months ago

Key results

Time-to-Hire Reduction
75%
Time to Hire
4 days
vs 12 days
Completion Rate
85%

Result highlights

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The story

Context

A high-growth restaurant chain operating over 4,000 locations globally while managing massive volumes of hourly applicants.

Challenge

Hiring cycles took 12 days, with General Managers often resorting to using personal devices to text candidates for interview scheduling. This manual...

Solution
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Quotes

The company

Chipotle logo

Chipotle

chipotle.com

Fast-casual restaurant chain specializing in Mexican-inspired burritos and bowls.

IndustryRetail
LocationNewport Beach, CA, USA
Employees100K+
Founded1993

The implementation partner

Paradox logo

Paradox

paradox.ai
Role in this case study

Implemented the Workday Paradox AI agent 'Ava Cado' to automate Chipotle's hiring tasks.

IndustrySoftware & Platforms
LocationScottsdale, AZ, USA
Employees251-1K
Founded2016

The vendor

Cloud platform for enterprise human resources, finance, and business planning.

IndustrySoftware & Platforms
LocationPleasanton, CA, USA
Employees10K-50K
Founded2005

Use case

Chipotle's Hiring automation is part of this use case:

Talent Acquisition
48 case studies(+200% YoY)
Proven impact?
LowModerateVery Strong
3.8Moderate
4.0Moderatewithin HR

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