Nine lawyers manually fielded 40,000 annual queries. They built a custom AI assistant to draft responses without needing engineers.
A global financial institution with 125,000 employees, traditionally relying on centralized technical teams for all advanced analytics and AI development.
A legal team of nine struggled to manually answer 40,000 annual queries, while credit risk analysts faced slow, manual reviews of unstructured...
“We consider our investment in ChatGPT an investment in our people. AI amplifies our potential and helps us be more efficient and creative.”
Multinational financial services group for retail, corporate, and investment banking.
AI research and deployment company developing generative models and tools.
BBVA's Custom employee assistants is part of this use case:
Related implementations across industries and use cases
"Shadow AI" posed security risks. BBVA moved 11,000 staff to a governed platform where they built 20,000 custom workflow assistants.
Routine admin bogged down 120,000 staff. Secure custom GPTs now automate workflows, freeing bankers for strategy and risk analysis.
Central IT couldn't reach the long tail of daily tasks. Now, 50% of staff use opt-in AI to scan contracts and prep for meetings.
"Shadow AI" posed security risks. BBVA moved 11,000 staff to a governed platform where they built 20,000 custom workflow assistants.
Routine admin bogged down 120,000 staff. Secure custom GPTs now automate workflows, freeing bankers for strategy and risk analysis.
Minor compliance updates once forced full video reshoots. Now, course creators generate and edit AI avatar videos directly from text.
Shifting to B2B sales exposed disconnected workflows and anecdotal forecasts. Now, AI analyzes interactions to surface deal intelligence.
Disparate tools slowed 320,000 employees. Unifying on Teams and Copilot connected the workforce and embedded AI into daily habits.
Seven analysts manually wrote notes for 200 products. AI agents now digest fact sheets to draft compliant commentary instantly.
Nine lawyers manually fielded 40,000 annual queries. They built a custom AI assistant to draft responses without needing engineers.
A global financial institution with 125,000 employees, traditionally relying on centralized technical teams for all advanced analytics and AI development.
A legal team of nine struggled to manually answer 40,000 annual queries, while credit risk analysts faced slow, manual reviews of unstructured...
“We consider our investment in ChatGPT an investment in our people. AI amplifies our potential and helps us be more efficient and creative.”
Multinational financial services group for retail, corporate, and investment banking.
AI research and deployment company developing generative models and tools.
BBVA's Custom employee assistants is part of this use case:
Related implementations across industries and use cases
"Shadow AI" posed security risks. BBVA moved 11,000 staff to a governed platform where they built 20,000 custom workflow assistants.
Routine admin bogged down 120,000 staff. Secure custom GPTs now automate workflows, freeing bankers for strategy and risk analysis.
Central IT couldn't reach the long tail of daily tasks. Now, 50% of staff use opt-in AI to scan contracts and prep for meetings.
"Shadow AI" posed security risks. BBVA moved 11,000 staff to a governed platform where they built 20,000 custom workflow assistants.
Routine admin bogged down 120,000 staff. Secure custom GPTs now automate workflows, freeing bankers for strategy and risk analysis.
Minor compliance updates once forced full video reshoots. Now, course creators generate and edit AI avatar videos directly from text.
Shifting to B2B sales exposed disconnected workflows and anecdotal forecasts. Now, AI analyzes interactions to surface deal intelligence.
Disparate tools slowed 320,000 employees. Unifying on Teams and Copilot connected the workforce and embedded AI into daily habits.
Seven analysts manually wrote notes for 200 products. AI agents now digest fact sheets to draft compliant commentary instantly.