Professional Services|Knowledge Management|Improve Decisions

AccentureWorkforce upskilling

Siloed data slowed expert analysis. Now, consultants generate dashboards instantly via natural language prompts on a unified platform.

Oct 7, 2024|1 year ago

The company

Accenture logo

Accenture

accenture.com

Global professional services for strategy, consulting, technology, and operations.

IndustryProfessional Services
LocationDublin, Ireland
Employees100K+
Founded1989

The story

A global digital innovation joint venture needed to scale its internal expertise to support clients in an increasingly AI-driven market.

The firm faced the dual challenge of unifying its own complex, siloed data estate and rapidly upskilling thousands of employees on new analytics platforms. Without practical proficiency, consultants could not effectively guide customer adoption or leverage internal insights for strategic decisions.

The organization established a Center of Excellence to deliver role-based training and hands-on experience within controlled non-production environments. They unified internal data using Microsoft Fabric and OneLake to break down silos while implementing governance tools to monitor adoption. Employees now utilize Copilot in Power BI to generate dashboards and insights through natural language prompts.

Scope & timeline

  • 10,000+ employees using Microsoft Fabric
  • Projected rollout to 20,000 more employees

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