Inconsistent service slowed distributed teams. Now, AI audits work via photos and resolves 90% of queries automatically.
A home services platform connects customers with a distributed workforce of professionals for tasks ranging from cleaning to repairs.
Coordinating a distributed workforce made it difficult to maintain consistent service quality and resolve customer issues promptly. These operational...
“At Urban Company, we believe AI has the power to transform lives by simplifying everyday experiences. From empowering our service professionals with smarter tools, to enhancing customer satisfaction through seamless solutions, we’re leveraging AI to drive meaningful impact at scale.”
Marketplace for on-demand home beauty, cleaning, and maintenance services.
Enterprise software, cloud infrastructure, and consumer electronics platform.
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