AI case study

South Oxford ManagementProperty operations

24/7 inquiries burned out onsite teams. Now, AI handles leasing and maintenance calls, freeing staff for hands-on property management.

Published|9 months ago

Key results

Monthly Time Saved
74 hrs
Collection Rate
97.7%
Lead-to-Tour Rate
32%

Result highlights

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The story

Context

A property management firm overseeing over 16,000 residential units across 72 communities.

Challenge

A fragmented tech stack couldn't handle continuous resident inquiries, causing severe burnout and elevated turnover for small onsite teams burdened...

Solution
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The company

South Oxford Management logo

South Oxford Management

somliving.com

Residential property management firm specializing in multifamily communities.

IndustryReal Estate & Construction
LocationDallas, TX, USA
Employees251-1K
Founded2017

The vendor

AI automation platform for housing and healthcare communication workflows.

IndustryReal Estate & Construction
LocationNew York, NY, USA
Employees251-1K
Founded2017

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