Admin and manual notes buried sales teams. Copilot now automates summaries and RFPs, cutting 45 hours from every assessment.
The UK's largest Microsoft Solutions Partner needed to validate generative AI capabilities internally to maintain credibility with its extensive customer base.
Sales representatives struggled with administrative burdens like manual note-taking that reduced customer engagement time, while leadership teams...
“Microsoft is our number one vendor. It’s absolutely important to us that we’re at the forefront of using the Microsoft technology stack effectively. If our customers ask what we’re doing with generative AI, we need to be credible – and that means being ahead of the curve with these new technologies.”
IT infrastructure and managed services provider for business and public sectors.
Enterprise software, cloud infrastructure, and consumer electronics platform.
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Proposal reviews meant hours of manual checks. AI now triangulates win rates to qualify bids instantly, freeing time for strategy.
Training modules required weeks of development. Copilot cut creation time by 70%, enabling teams to build content in one afternoon.
Admin overhead slowed decision-making. Copilot now automates content generation, cutting daily busywork by 30 mins.
300,000 applications bottlenecked hiring. AI now ranks talent and a Teams bot handles admin, cutting time-to-hire by 43%.
12,000 employees overwhelmed 20 IT agents. AI now resolves routine tickets, cutting calls 30% to support 2x scale without new hires.
Manual role-plays pulled staff off the floor. Now, AI agents run infinite drills and answer queries instantly, keeping experts selling.
Sales teams spent 20 minutes on every manual pricing submission. AI now serves instant recommendations, removing administrative lag.