AI case study

SCSKWorkflow automation

Corporate staff struggled to write AI prompts. SCSK bypassed this with 3 custom agents that automate daily workflows using Teams data.

Published|4 months ago

Key results

Output per Month
1.1 months

Result highlights

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The story

Context

An IT system integrator with over 10,000 employees providing digital strategy and cloud services to the Sumitomo Corporation Group across the manufacturing, industrial, and financial sectors.

Challenge

While technical staff quickly adopted generative AI, corporate employees unfamiliar with IT viewed the technology merely as a search engine and...

Solution
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Scope & timeline

  • 3 custom Copilot agents developed in 3 months
  • 5,000+ Copilot licenses distributed internally

Quotes

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The company

IT services provider offering system integration, BPO, and cloud solutions.

IndustryTechnology
LocationTokyo, Japan
Employees10K-50K
Founded1969

The vendor

Enterprise software, cloud infrastructure, and consumer electronics platform.

IndustrySoftware & Platforms
LocationRedmond, WA, USA
Employees100K+
Founded1975

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