High leasing turnover across 50 markets created a constant training burden. Now, AI manages all prospect and resident inquiries.
A real estate management firm oversees more than 43,000 student beds and 5,000 multifamily units for 45 distinct ownership groups across 50 local markets.
High turnover in part-time student leasing roles created a constant training burden, making it difficult to maintain a consistent customer...
“The need for training and pace of turnover was never going to go away and only continue accelerate with the company’s growth.”
Real estate management and development for student and multifamily housing.
AI automation platform for housing and healthcare communication workflows.
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Manual workflows bottlenecked 24/7 support across 40,000 units. AI now fields after-hours texts and calls, freeing staff for residents.
Missing after-hours leads and chasing staff for context slowed leasing. Now, AI books 24/7 tours and summarizes inquiries for corporate.
Agents answered pet policy questions hundreds of times. AI now resolves inquiries and books tours, freeing staff for high-value work.
Missing after-hours leads and chasing staff for context slowed leasing. Now, AI books 24/7 tours and summarizes inquiries for corporate.
Teams lost hours to tedious leasing follow-ups and delinquency calls. Now, AI voice and text agents handle tenant inquiries 24/7.
Complex storyboards took weeks to draft. Generative AI now produces concepts in 2 days, accelerating high-stakes infrastructure bids.
Data silos blocked real-world simulation. Now, teams validate site physics and safety risks on a unified digital twin.
Static forms ignored cultural nuance. Now, AI agents speak local dialects to capture leads and automate feedback calls.
Sellers dug through scattered records for pricing and contracts. Now, they ask a voice AI to instantly generate visual dashboards.