AI case study

Paws in MotionClinical documentation

Her bespoke protocols defeated a vet AI scribe for a year. One recording now yields three documents in three languages before clients leave.

Published

Key results

Weekend Admin Savings
5–6 hrs
Post-Consult Admin Savings
1–2 hrs

Result highlights

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The story

Context

Hong Kong's first dedicated pet physiotherapy and rehabilitation practice, run solo by a veterinary surgeon, with a trilingual English, Cantonese, and Mandarin caseload and bespoke musculoskeletal protocols that require three separate documents per case for different audiences.

Challenge

Each new patient required two hours of post-session documentation on top of a full client-facing day, with admin overflowing into weekends and...

Solution
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Quotes

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The company

Paws in Motion logo

Paws in Motion

pawsinmotion.hk

Pet care and wellness services for animals in Hong Kong.

IndustryProfessional Services
LocationHong Kong
Employees1-10

The vendor

AI-powered virtual care platform for healthcare providers and patients.

IndustrySoftware & Platforms
LocationSydney, NSW, Australia
Employees51-250
Founded2021

Use case

Paws in Motion's Clinical documentation is part of this use case:

Clinical Documentation
91 case studies(+103% YoY)
Proven impact?
LowModerateVery Strong
5.5Strong
5.5Strongwithin Operations

159 AI case studies in Professional Services

273 AI case studies in Operations