Administrative tasks slowed siloed public workers. Now, AI assists 4,500 staff, accelerating complex hiring and supervision note drafting.
A UK local government organization with a 5,000-person workforce transitioning to a digitally-led operating model to serve a diverse constituency.
The organization struggled with traditionally siloed departments and high-volume administrative tasks, such as drafting supervision notes and...
“This project has been a fantastic example of how we can work holistically across the organisation, rather than the traditional siloed way of working by service area or department.”
Local government authority for public services across Oxfordshire.
Enterprise software, cloud infrastructure, and consumer electronics platform.
Oxfordshire County Council's Workforce productivity is part of this use case:
Related implementations across industries and use cases
Repetitive admin bottlenecked frontline services. Now, staff use Copilot to take statutory meeting minutes and clear daily workflows.
New agents manually trawled complex file folders for answers. Now, they ask an AI assistant to instantly synthesize multi-source data.
13.5k incidents forced agents to rush notes. AI now drafts summaries from transcripts, saving a work-month of admin time annually.
Repetitive admin bottlenecked frontline services. Now, staff use Copilot to take statutory meeting minutes and clear daily workflows.
Scattered data left staff using risky shadow AI to keep up. Now, employees use Copilot to securely review policies and simplify reports.
New agents manually trawled complex file folders for answers. Now, they ask an AI assistant to instantly synthesize multi-source data.
Staff manually cross-checked hundreds of pages. Agents now synthesize technical files to draft environmental analyses.
Disparate tools slowed 320,000 employees. Unifying on Teams and Copilot connected the workforce and embedded AI into daily habits.
Seven analysts manually wrote notes for 200 products. AI agents now digest fact sheets to draft compliant commentary instantly.
Administrative tasks slowed siloed public workers. Now, AI assists 4,500 staff, accelerating complex hiring and supervision note drafting.
A UK local government organization with a 5,000-person workforce transitioning to a digitally-led operating model to serve a diverse constituency.
The organization struggled with traditionally siloed departments and high-volume administrative tasks, such as drafting supervision notes and...
“This project has been a fantastic example of how we can work holistically across the organisation, rather than the traditional siloed way of working by service area or department.”
Local government authority for public services across Oxfordshire.
Enterprise software, cloud infrastructure, and consumer electronics platform.
Oxfordshire County Council's Workforce productivity is part of this use case:
Related implementations across industries and use cases
Repetitive admin bottlenecked frontline services. Now, staff use Copilot to take statutory meeting minutes and clear daily workflows.
New agents manually trawled complex file folders for answers. Now, they ask an AI assistant to instantly synthesize multi-source data.
13.5k incidents forced agents to rush notes. AI now drafts summaries from transcripts, saving a work-month of admin time annually.
Repetitive admin bottlenecked frontline services. Now, staff use Copilot to take statutory meeting minutes and clear daily workflows.
Scattered data left staff using risky shadow AI to keep up. Now, employees use Copilot to securely review policies and simplify reports.
New agents manually trawled complex file folders for answers. Now, they ask an AI assistant to instantly synthesize multi-source data.
Staff manually cross-checked hundreds of pages. Agents now synthesize technical files to draft environmental analyses.
Disparate tools slowed 320,000 employees. Unifying on Teams and Copilot connected the workforce and embedded AI into daily habits.
Seven analysts manually wrote notes for 200 products. AI agents now digest fact sheets to draft compliant commentary instantly.