Administrative tasks slowed siloed public workers. Now, AI assists 4,500 staff, accelerating complex hiring and supervision note drafting.
A UK local government organization with a 5,000-person workforce transitioning to a digitally-led operating model to serve a diverse constituency.
The organization struggled with traditionally siloed departments and high-volume administrative tasks, such as drafting supervision notes and...
“This project has been a fantastic example of how we can work holistically across the organisation, rather than the traditional siloed way of working by service area or department.”
Local government authority for public services across Oxfordshire.
Enterprise software, cloud infrastructure, and consumer electronics platform.
Related implementations across industries and use cases
Repetitive admin bottlenecked frontline services. Now, staff use Copilot to take statutory meeting minutes and clear daily workflows.
Lengthy reports and contract reviews caused long hours and accessibility barriers. Now, staff use M365 Copilot to analyze and draft.
Routine tasks buried strategic work. Teams now use AI to draft RFPs and summaries, saving 121 minutes weekly.
Repetitive admin bottlenecked frontline services. Now, staff use Copilot to take statutory meeting minutes and clear daily workflows.
Lengthy reports and contract reviews caused long hours and accessibility barriers. Now, staff use M365 Copilot to analyze and draft.
Staff manually cross-checked hundreds of pages. Agents now synthesize technical files to draft environmental analyses.
Auditors spent 10 months reviewing boxes of invoices. AI now reconciles the data in hours, freeing staff to investigate anomalies.
Silos forced a 71-day wait for data. By unifying sources, 4,000 staff now access insights in hours and build models 50% faster.
Disparate tools slowed 320,000 employees. Unifying on Teams and Copilot connected the workforce and embedded AI into daily habits.
Administrative tasks slowed siloed public workers. Now, AI assists 4,500 staff, accelerating complex hiring and supervision note drafting.
A UK local government organization with a 5,000-person workforce transitioning to a digitally-led operating model to serve a diverse constituency.
The organization struggled with traditionally siloed departments and high-volume administrative tasks, such as drafting supervision notes and...
“This project has been a fantastic example of how we can work holistically across the organisation, rather than the traditional siloed way of working by service area or department.”
Local government authority for public services across Oxfordshire.
Enterprise software, cloud infrastructure, and consumer electronics platform.
Related implementations across industries and use cases
Repetitive admin bottlenecked frontline services. Now, staff use Copilot to take statutory meeting minutes and clear daily workflows.
Lengthy reports and contract reviews caused long hours and accessibility barriers. Now, staff use M365 Copilot to analyze and draft.
Routine tasks buried strategic work. Teams now use AI to draft RFPs and summaries, saving 121 minutes weekly.
Repetitive admin bottlenecked frontline services. Now, staff use Copilot to take statutory meeting minutes and clear daily workflows.
Lengthy reports and contract reviews caused long hours and accessibility barriers. Now, staff use M365 Copilot to analyze and draft.
Staff manually cross-checked hundreds of pages. Agents now synthesize technical files to draft environmental analyses.
Auditors spent 10 months reviewing boxes of invoices. AI now reconciles the data in hours, freeing staff to investigate anomalies.
Silos forced a 71-day wait for data. By unifying sources, 4,000 staff now access insights in hours and build models 50% faster.
Disparate tools slowed 320,000 employees. Unifying on Teams and Copilot connected the workforce and embedded AI into daily habits.