AI case study

NTT DOCOMOPlatform usage analytics

Teams spent 66 hours/month manually scrubbing logs. AI now categorizes usage patterns automatically, cutting work to six hours.

Published|11 months ago

Key results

Analysis Time Reduction
90%
Daily Entries Processed
20k

Result highlights

Unlock 2 result highlights

The story

Context

Japan's leading telecommunications carrier serves approximately 90 million subscribers across 5G, LTE, and broadband infrastructure.

Challenge

Rapid adoption of an internal AI platform overwhelmed local analysis tools like Excel, forcing the team to spend 66 hours per month on manual log...

Solution
Unlock full story

Scope & timeline

  • 3 million monthly AI platform calls
  • 10,000 internal monthly active users

Quotes

Unlock 4 more quotes

The company

NTT DOCOMO logo

NTT DOCOMO

docomo.ne.jp

Mobile telecommunications carrier and wireless network provider in Japan.

IndustryTelecommunications
LocationTokyo, Japan
Employees10K-50K
Founded1991

The vendor

Databricks is a Big Data company that offers a unified analytics platform for data science, engineering, and analytics teams.

IndustrySoftware & Platforms
LocationSan Francisco, California, United States
Employees10K-50K
Founded2013

Similar Case Studies

Related implementations across industries and use cases

73 AI case studies in Data Intelligence

81 AI case studies in Telecommunications

320 AI case studies in Knowledge Management