AI case study

Lantower ResidentialProperty operations

Onsite staff juggled admin tasks across 8,000 units. Now, AI handles routine communications, freeing teams for in-person resident care.

Published|7 months ago

Key results

Balance Collection Time
5 days
Lead-to-Lease Conversion
7%
Onsite Staff Required
2 roles

Result highlights

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The story

Context

A property management organization operating a diverse portfolio of approximately 8,000 residential units across Texas, Florida, and North Carolina.

Challenge

In the traditional onsite model, community managers and leasing agents juggled a wide range of administrative, financial, and leasing...

Solution
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The company

Lantower Residential logo

Lantower Residential

lantower.com

Multifamily real estate developer and property management firm.

IndustryReal Estate & Construction
LocationDallas, TX, USA
Employees251-1K
Founded2014

The vendor

AI automation platform for housing and healthcare communication workflows.

IndustryReal Estate & Construction
LocationNew York, NY, USA
Employees251-1K
Founded2017

Use case

Lantower Residential's Property operations is part of this use case:

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211 case studies(+45% YoY)
Proven impact?
LowModerateVery Strong
5.2Strong
15.5Very strongwithin Real Estate & Construction
11.5Very strongwithin Operations

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