AI case study

Kittle Property GroupLeasing automation

With 41% of inquiries arriving after hours, leasing teams couldn't keep pace. Now, AI manages 24/7 prospect and delinquency outreach.

Published|11 months ago

Key results

Debt Recovered
$241K
Conversion Lift
15%
Ad Spend Reduction
40%

Result highlights

Unlock 7 result highlights

The story

Context

A national leader in multifamily housing managing approximately 18,000 apartment homes across 170 properties in 20 states, with investments totaling more than $3.5 billion.

Challenge

Consumer expectations shifted toward instant service, but 41% of property inquiries arrived after hours, stretching onsite leasing teams thin....

Solution
Unlock full story

The company

Kittle Property Group logo

Kittle Property Group

kittleproperties.com

Developer and manager of multi-family apartment communities.

IndustryReal Estate & Construction
LocationIndianapolis, IN, USA
Employees251-1K
Founded1948

The vendor

AI automation platform for housing and healthcare communication workflows.

IndustryReal Estate & Construction
LocationNew York, NY, USA
Employees251-1K
Founded2017

Use case

Kittle Property Group's Leasing automation is part of this use case:

Conversational AI
30 case studies(-12% YoY)
Proven impact?
LowModerateVery Strong
3.7Moderate
10.5Very strongwithin Real Estate & Construction
11.3Very strongwithin Sales

31 AI case studies in Conversational AI

99 AI case studies in Real Estate & Construction

170 AI case studies in Sales