AI case study

Haley ResidentialLeasing operations

Missing after-hours leads and chasing staff for context slowed leasing. Now, AI books 24/7 tours and summarizes inquiries for corporate.

Published|11 months ago

Key results

Weekly Time Savings
15-16 hours
Faster Collections
3 days
Lead Touchpoints
32%

Result highlights

Unlock 4 result highlights

The story

Context

A multifamily property management firm managing over 10,000 units across more than 60 communities nationwide.

Challenge

The firm struggled to maintain consistent, round-the-clock responsiveness to prospective renters, risking missed after-hours leads. Decentralized...

Solution
Unlock full story

The company

Haley Residential logo

Haley Residential

haleyres.com

Real estate investment firm specializing in multi-family apartment communities.

IndustryReal Estate & Construction
LocationOmaha, NE, USA
Employees251-1K
Founded1992

The vendor

AI automation platform for housing and healthcare communication workflows.

IndustryReal Estate & Construction
LocationNew York, NY, USA
Employees251-1K
Founded2017

Use case

Haley Residential's Leasing operations is part of this use case:

Agentic Customer Service
64 case studies(+156% YoY)
Proven impact?
LowModerateVery Strong
9.1Very strong
21.8Very strongwithin Real Estate & Construction
11.0Very strongwithin Sales

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