High call volumes and stressful collections drove 30% turnover. An AI CRM now automates routine follow-ups, boosting retention by 47%.
A real estate investment firm managing a diverse portfolio of over 48,000 units, including market-rate apartments, affordable housing, and single-family homes across multiple states.
Post-pandemic employee turnover in the multifamily sector exceeded 30 percent annually, driven by staff burnout from high call volumes and stressful...
“The GoldOller team knew that bringing on a solution to help alleviate the burden of high call volume and difficult delinquency conversations from their onsite teams could go a long way.”
Multifamily real estate investment and property management firm.
AI automation platform for housing and healthcare communication workflows.
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