AI case study

GerdauSales quote processing

Parsing material specs by hand bottlenecked 1,000 special steel quotes. Now, AI extracts the raw data so reps can finalize quotes.

Published|10 months ago

Key results

Cost Reduction
95%
Complex Response Time
16 days
vs 51 days
Standard Response Time
10 days
vs 29 days

Result highlights

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The story

Context

One of the world's largest steel producers and Latin America's leading recycler of ferrous scrap, transforming approximately 11 million tons of scrap into new steel products annually.

Challenge

The manual analysis of roughly 1,000 annual customer quotations for special steels created a severe bottleneck during the technical review stage....

Solution
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Scope & timeline

  • AI tool usage expanded to 80% of active customers

Quotes

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The company

Producer of long and special steel for the construction and automotive sectors.

IndustryIndustrial & Manufacturing
LocationSão Paulo, SP, Brazil
Employees10K-50K
Founded1901

The vendor

Enterprise software, cloud infrastructure, and consumer electronics platform.

IndustrySoftware & Platforms
LocationRedmond, WA, USA
Employees100K+
Founded1975

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