AI case study

GenpactBackground check validation

Auditors spent five days manually validating files. AI now parses the data against contracts, cutting manual effort by 90%.

Published|6 months ago

Key results

Validation Time
2.5 days
vs 5 days
Contractual Compliance
100%
Manual Effort Reduction
~90%

Result highlights

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The story

Context

A global professional services firm with over 125,000 employees across 30 countries, delivering digital operations and compliance services to Fortune Global 500 clients.

Challenge

Validating background check reports took five days per file, requiring auditors to manually verify up to 20 specific criteria across disparate...

Solution
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Scope & timeline

  • 2M+ internal AI interactions in 9 months

Quotes

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The company

Professional services firm for digital transformation and AI-driven operations.

IndustryTechnology
LocationNew York, NY, USA
Employees100K+
Founded1997

The vendor

Amazon Web Services (AWS) logo

Amazon Web Services (AWS)

aws.amazon.com

Cloud computing platform and on-demand infrastructure services.

IndustryTechnology
LocationSeattle, WA, USA
Employees100K+
Founded2006

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