2,500 cases backlogged, audit data scattered across four systems. Eighteen agents now run checks on arrival; specialists own the exceptions.
A tech-first legal services firm that sources, vets, and delivers qualified claimants to mass tort litigating firms, with a five-person Claimant Services team responsible for auditing every case against more than 20 checkpoints within a 72-hour delivery window.
Case volume surges unpredictably, but expanding headcount to cover peaks would create fixed costs that couldn't flex when volume dropped. By early...
“We had to figure out a way to get these cases out the door as quickly as possible while maintaining the high quality of cases that we are known for.”
Connects qualified claimants with plaintiff's lawyers and top litigators for mass torts.
Designed and built the agentic system framework on Salesforce for Broughton Partners
AI-powered CRM platform for sales, service, marketing, and commerce teams.
Broughton Partners's Case verification is part of this use case:
Related implementations across industries and use cases
Manually reviewing 30,000 files threatened a tight 3-week deadline. AI now drafts custom privilege logs for attorneys to quickly refine.
Massive discovery bottlenecked a lean legal team. AI surfaced key issue patterns, freeing attorneys to shape early case strategy.
Repetitive document work consumed hours lawyers couldn't spare. Harvey cut two-day reviews to two hours, freeing time for strategy.
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2,500 cases backlogged, audit data scattered across four systems. Eighteen agents now run checks on arrival; specialists own the exceptions.
A tech-first legal services firm that sources, vets, and delivers qualified claimants to mass tort litigating firms, with a five-person Claimant Services team responsible for auditing every case against more than 20 checkpoints within a 72-hour delivery window.
Case volume surges unpredictably, but expanding headcount to cover peaks would create fixed costs that couldn't flex when volume dropped. By early...
“We had to figure out a way to get these cases out the door as quickly as possible while maintaining the high quality of cases that we are known for.”
Connects qualified claimants with plaintiff's lawyers and top litigators for mass torts.
Designed and built the agentic system framework on Salesforce for Broughton Partners
AI-powered CRM platform for sales, service, marketing, and commerce teams.
Broughton Partners's Case verification is part of this use case:
Related implementations across industries and use cases
Manually reviewing 30,000 files threatened a tight 3-week deadline. AI now drafts custom privilege logs for attorneys to quickly refine.
Massive discovery bottlenecked a lean legal team. AI surfaced key issue patterns, freeing attorneys to shape early case strategy.
Repetitive document work consumed hours lawyers couldn't spare. Harvey cut two-day reviews to two hours, freeing time for strategy.
Ambiguous job descriptions forced reviewers into long email loops. Now, AI drafts targeted follow-up checklists so experts decide faster.
Document-heavy compliance workflows bottlenecked scale. Now, AI processes routine case documents, routing exceptions to staff.
With 115K annual applicants, managers read resumes between van breakdowns. Now Maria screens, schedules, and offers—managers just decide.
Officers hand-checked vendor compliance and stitched procurement docs from scattered files. Now a bot and AI handle both.
Manual reviews of massive contracts bottlenecked cash flow. Now, lawyers use embedded AI agents to dissect agreements and accelerate deals.
A lean legal team spanning three continents sent its hardest work — M&A diligence, disputes — to outside firms. Harvey brought it home.