AI case study

Discovery BankPersonalized customer engagement

Manual coding bottlenecks held back insights. Now, a central engine maps client "fingerprints" to serve personalized financial advice.

Published|1 year ago

Key results

Return on Investment
500%+
Processing Speed
20x
Daily Models Built
300+

Result highlights

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The story

Context

A South African financial institution launched in 2019 to transform the industry with a 'shared value' model that incentivizes and rewards positive financial habits.

Challenge

The bank's model required granular behavioral insights, but a legacy on-premises environment struggled to process data volume and velocity. Engineers...

Solution
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Scope & timeline

  • 5x faster data product creation

Quotes

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The company

Discovery Bank logo

Discovery Bank

discovery.co.za

Digital bank using behavioral incentives to reward healthy financial habits.

IndustryFinancial Services
LocationSandton, GP, South Africa
Employees1K-5K
Founded2018

The AI provider

Databricks is a Big Data company that offers a unified analytics platform for data science, engineering, and analytics teams.

IndustrySoftware & Platforms
LocationSan Francisco, California, United States
Employees10K-50K
Founded2013

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