AI case study

Captain D'sApplicant screening

Managers previously settled for poor-fit hires to avoid understaffing. Now, an AI agent screens via SMS and auto-schedules top candidates.

Published|1 week ago

Key results

Hiring Automation
90%
Turnover Reduction
75%
Annual Hires Needed
8k
vs 12,000 hires last year

Result highlights

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The story

Context

A seafood restaurant franchise operating 287 corporate-owned locations relies on highly trained frontline talent to maintain its specialized food preparation standards.

Challenge

An annual turnover rate of 211% forced restaurant managers to make 12,000 new hires every year just to avoid severe understaffing. Thirty percent of...

Solution
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Quotes

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Use case

Captain D's's Applicant screening is part of this use case:

Conversational AI
67 case studies(+48% YoY)
Proven impact?
3.3Moderate
LowModerateStrongVery Strong3.3
1.8Lowwithin Travel & Tourism
3.2Moderatewithin HR

The company

Captain D's logo

Captain D's

captainds.com

Fast-casual restaurant chain specializing in fried and grilled seafood meals.

IndustryTravel & Tourism
LocationNashville, TN, USA
Employees1K-5K
Founded1969

The vendor

Cloud platform for enterprise human resources, finance, and business planning.

IndustrySoftware & Platforms
LocationPleasanton, CA, USA
Employees10K-50K
Founded2005

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