AI case study

Hattie B's Hot ChickenCandidate screening

Emails and hiring fairs slowed restaurant expansion. Now, an AI agent pre-screens applicants and books interviews entirely via text.

Published|today

Result highlights

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The story

Context

A family-owned restaurant chain with 16 locations serving 1,000 customers daily is expanding its hospitality brand nationwide.

Challenge

Expanding into new markets required scaling the frontline workforce without compromising a tight-knit culture heavily dependent on hospitality....

Solution
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Scope & timeline

  • 20,000+ candidates engaged annually via AI agent

Quotes

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The company

Hattie B's Hot Chicken logo

Hattie B's Hot Chicken

hattieb.com

Casual restaurant chain specializing in Nashville-style hot chicken.

IndustryTravel & Tourism
LocationNashville, TN, USA
Employees251-1K
Founded2012

The vendor

Cloud platform for enterprise human resources, finance, and business planning.

IndustrySoftware & Platforms
LocationPleasanton, CA, USA
Employees10K-50K
Founded2005

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