How AI + customer service works
for 389 companies

We monitor how businesses get results with AI, so you don't have to guess what's worth implementing.

Recent case studies from

AT&T logoA
AT&TInternal employee assistants
Lyft logoL
LyftCustomer support
Siemens logoS
SiemensWebsite search
Hertz logoH
HertzCustomer support
Fastweb + Vodafone logoF
Fastweb + VodafoneCustomer support
AT&T logoA
AT&TInternal employee assistants
Lyft logoL
LyftCustomer support
Siemens logoS
SiemensWebsite search
Hertz logoH
HertzCustomer support
Fastweb + Vodafone logoF
Fastweb + VodafoneCustomer support
Try:,,
Showing 9 of 389 case studies
Tower Insurance logoT

Tower Insurance

Insurance|Mid-size

Customer support

Agents juggled disconnected tools and lost hours to manual wrap-ups. Now, AI assists them in real time and automates post-call summaries.

26%Call Time Reduction
via aws.amazon.com
Published today
Dermatology & Skin Health logoD

Dermatology & Skin Health

Healthcare Providers|SMB

Patient support

Torn between phones and patients, staff missed 30% of calls. Now, AI handles scheduling and routes tasks, freeing them for in-person care.

10%Revenue Gap Closed
via eliseai.com
Published 5 days ago
Hunter Douglas logoH

Hunter Douglas

Industrial & Manufacturing|Enterprise

Customer support

Rigid "press 1" phone trees bottlenecked global support. Now, localized AI agents guide complex step-by-step blind installations.

$1M+AI-Driven Revenue
via decagon.ai
Published 6 days ago
eDreams ODIGEO logoe

eDreams ODIGEO

Travel & Tourism|Mid-size

Voice customer support

Rigid phone trees forced staff to handle routine calls. Now, AI resolves common queries in 5 languages, freeing humans for complex issues.

10%+Speed Increase
via elevenlabs.io
Published Mar 26, 2026
Baylor University logoB

Baylor University

Education & Training|Mid-size

Call quality assurance

Student insights were trapped in unreviewed audio. AI securely evaluates every call to power instant feedback and proactive coaching.

100%Call Review Coverage
via databricks.com
Published Mar 26, 2026
Vivid Seats logoV

Vivid Seats

Entertainment|Mid-size

Customer support

Fans faced anxiety tracking high-stakes tickets across systems. Now, integrated AI instantly pulls order details, eliminating queues.

40%Containment Increase
via sierra.ai
Published Mar 20, 2026