Key results
Developer Productivity
22%
Projected Annual Savings
100k+ hours
Result highlights
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The story
A clinical asset management company maintains 2.5 million medical devices across 6,000 healthcare locations, handling 2.5 million annual work orders with a workforce of biomedical engineers.
An aging workforce creates a looming skills gap, as experienced technicians with decades of knowledge retire faster than schools produce new...
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Quotes
“With ServiceNow's AI capabilities, we can shave two to five minutes off each of our 2.5 million annual work orders. That’s hundreds of thousands of hours saved.”
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The company
TRIMEDX
trimedx.comClinical engineering and medical device management for healthcare systems.
IndustryHealthcare Providers
LocationIndianapolis, IN, USA
Employees1K-5K
Founded1998
Scope & timeline
- 30 developers actively using AI