Lowe's
Retail associate assistant
Trade queries once took three staff 30 minutes. Now, a voice-first AI app lets a single associate solve them in minutes.
- 100% rollout to 1,700 stores
- 50%+ of interactions via voice
Bids required days of manual cross-referencing. AI now matches 4,000 SKUs in under an hour, driving $800k in new annual business.
A retail and business services provider operating nearly 900 stores and supporting over 16,000 associates across multiple brands.
Sales representatives required days of manual analyst support to cross-reference product lists for bids, while HR teams faced a 24-hour turnaround...
“Having the guarantee that our data would remain in our tenant and that models would not be trained on it was a big differentiator for us.”
B2B distribution and retail provider of office supplies and workplace solutions.
Enterprise software, cloud infrastructure, and consumer electronics platform.
Related implementations across industries and use cases
Trade queries once took three staff 30 minutes. Now, a voice-first AI app lets a single associate solve them in minutes.
Manual role-plays pulled staff off the floor. Now, AI agents run infinite drills and answer queries instantly, keeping experts selling.
Young staff hesitated to ask managers, slowing stocking. A text-based AI assistant now answers inventory queries on personal phones.
Merchandisers manually updated rules weekly to decode trade slang. Now, AI continuously trains on live data to process complex queries.
Sellers manually combed websites for leads. Now, agents track events, navigate UIs, and draft personalized outreach.
Shoppers built lists item-by-item. Now, they build full baskets in one prompt, while staff automate internal workflows.
Online shoppers lacked guidance to navigate 26,000 appliances. An AI agent now matches natural queries to technical specs, driving sales.
Manual credit pulls bottlenecked applications. AI now checks credit and sets rates instantly, handing ready clients to bankers.
Creating sales tags triggered complex IT cycles. Now, AI agents automate the workflow and coach sellers on every deal—not just big ones.
Bids required days of manual cross-referencing. AI now matches 4,000 SKUs in under an hour, driving $800k in new annual business.
A retail and business services provider operating nearly 900 stores and supporting over 16,000 associates across multiple brands.
Sales representatives required days of manual analyst support to cross-reference product lists for bids, while HR teams faced a 24-hour turnaround...
“Having the guarantee that our data would remain in our tenant and that models would not be trained on it was a big differentiator for us.”
B2B distribution and retail provider of office supplies and workplace solutions.
Enterprise software, cloud infrastructure, and consumer electronics platform.
Related implementations across industries and use cases
Trade queries once took three staff 30 minutes. Now, a voice-first AI app lets a single associate solve them in minutes.
Manual role-plays pulled staff off the floor. Now, AI agents run infinite drills and answer queries instantly, keeping experts selling.
Young staff hesitated to ask managers, slowing stocking. A text-based AI assistant now answers inventory queries on personal phones.
Merchandisers manually updated rules weekly to decode trade slang. Now, AI continuously trains on live data to process complex queries.
Sellers manually combed websites for leads. Now, agents track events, navigate UIs, and draft personalized outreach.
Shoppers built lists item-by-item. Now, they build full baskets in one prompt, while staff automate internal workflows.
Online shoppers lacked guidance to navigate 26,000 appliances. An AI agent now matches natural queries to technical specs, driving sales.
Manual credit pulls bottlenecked applications. AI now checks credit and sets rates instantly, handing ready clients to bankers.
Creating sales tags triggered complex IT cycles. Now, AI agents automate the workflow and coach sellers on every deal—not just big ones.