AI case study

The ODP CorporationSales and workforce assistants

Bids required days of manual cross-referencing. AI now matches 4,000 SKUs in under an hour, driving $800k in new annual business.

Published|10 months ago

Key results

Net New Annual Business
$800k
Time Saved per Task
25+ hours
Wait Time Reduction
24 hours

Result highlights

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The story

Context

A retail and business services provider operating nearly 900 stores and supporting over 16,000 associates across multiple brands.

Challenge

Sales representatives required days of manual analyst support to cross-reference product lists for bids, while HR teams faced a 24-hour turnaround...

Solution
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Scope & timeline

  • Personal assistant launch in 6 weeks
  • 7,500+ active internal users
  • 431% YoY growth in AI prompt volume

Quotes

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The company

The ODP Corporation logo

The ODP Corporation

theodpcorp.com

B2B distribution and retail provider of office supplies and workplace solutions.

IndustryRetail
LocationBoca Raton, FL, USA
Employees10K-50K
Founded1986

The vendor

Enterprise software, cloud infrastructure, and consumer electronics platform.

IndustrySoftware & Platforms
LocationRedmond, WA, USA
Employees100K+
Founded1975

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