Tecban rolled out Microsoft 365 + GitHub Copilot to 3,000+ users across 98 use cases, achieving up to 30% productivity gains with governance intact.
Tecban, a Brazilian banking-infrastructure company, wanted to scale AI across its business and development teams without giving up governance, compliance, and control.
Adopting AI safely across a regulated financial-infrastructure business meant integrating it into the existing ecosystem while maintaining security...
Enterprise software, cloud infrastructure, and consumer electronics platform.
Related implementations across industries and use cases
Advisors lost hours drafting emails and summarizing notes. AI agents now handle routine prep, freeing humans to advise members.
Sluggish PCs once forced 17-minute helpdesk calls. An AI assistant now clears caches and resets sessions automatically.
"Shadow AI" posed security risks. BBVA moved 11,000 staff to a governed platform where they built 20,000 custom workflow assistants.
Analyzing 200-page reports took senior reps hours. Now, AI extracts key insights, empowering any sales rep to build tailored client decks.
Strict privacy rules prevented sending raw call transcripts to AI. Now, an automated system safely strips and restores sensitive data.
Misclassified tickets drove needless escalations. Now, an AI agent auto-routes cases and surfaces 1-click resolutions for support teams.
12,000 employees overwhelmed 20 IT agents. AI now resolves routine tickets, cutting calls 30% to support 2x scale without new hires.
Tecban rolled out Microsoft 365 + GitHub Copilot to 3,000+ users across 98 use cases, achieving up to 30% productivity gains with governance intact.
Tecban, a Brazilian banking-infrastructure company, wanted to scale AI across its business and development teams without giving up governance, compliance, and control.
Adopting AI safely across a regulated financial-infrastructure business meant integrating it into the existing ecosystem while maintaining security...
Enterprise software, cloud infrastructure, and consumer electronics platform.
Related implementations across industries and use cases
Advisors lost hours drafting emails and summarizing notes. AI agents now handle routine prep, freeing humans to advise members.
Sluggish PCs once forced 17-minute helpdesk calls. An AI assistant now clears caches and resets sessions automatically.
"Shadow AI" posed security risks. BBVA moved 11,000 staff to a governed platform where they built 20,000 custom workflow assistants.
Analyzing 200-page reports took senior reps hours. Now, AI extracts key insights, empowering any sales rep to build tailored client decks.
Strict privacy rules prevented sending raw call transcripts to AI. Now, an automated system safely strips and restores sensitive data.
Misclassified tickets drove needless escalations. Now, an AI agent auto-routes cases and surfaces 1-click resolutions for support teams.
12,000 employees overwhelmed 20 IT agents. AI now resolves routine tickets, cutting calls 30% to support 2x scale without new hires.