AI case study

Sares Regis GroupProperty management automation

Manual workflows bottlenecked 24/7 support across 40,000 units. AI now fields after-hours texts and calls, freeing staff for residents.

Published|9 months ago

Key results

Faster Rent Collection
2 days
Lead Capture Increase
245%
Messages Automated
80%

Result highlights

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The story

Context

A third-party property management provider serving over 50 clients and managing more than 40,000 multifamily units across six states.

Challenge

A tight macroeconomic climate and heightened resident expectations for on-demand service put immense pressure on operations. Relying on manual...

Solution
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Scope & timeline

  • AI deployment across 45 residential communities

The company

Sares Regis Group logo

Sares Regis Group

sares-regis.com

Real estate development, investment, and multi-family property management firm.

IndustryReal Estate & Construction
LocationNewport Beach, CA, USA
Employees251-1K
Founded1993

The vendor

AI automation platform for housing and healthcare communication workflows.

IndustryReal Estate & Construction
LocationNew York, NY, USA
Employees251-1K
Founded2017

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