Scattered KYC files forced officers to manually hunt across systems. AI now structures decades of handwriting for instant keyword search.
A United Arab Emirates financial institution serving over 500,000 retail and 100,000 corporate clients, managing terabytes of highly unstructured customer records.
Tighter regulatory rules required frequent audits of identification documents, which were scattered across legacy systems as scanned images and PDFs....
“At RAKBANK, our vision is to be the best digital bank with a human touch. A fully digital approach alone is not enough—we strive to offer exceptional online experiences, supported by our people whenever needed.”
Retail and commercial bank for personal, business, and Islamic financial services.
Enterprise software, cloud infrastructure, and consumer electronics platform.
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Contract reviews took an hour per file. AI now compares drafts against templates in minutes, saving the bank 39,000 hours annually.
Legacy tech held back sales and compliance. Now, ML targets prospects and GenAI instantly mines thousands of policy pages.
Manually reviewing risk controls bottlenecked compliance. Now, an AI tool rewrites and standardizes entire document repositories.
Legacy tech held back sales and compliance. Now, ML targets prospects and GenAI instantly mines thousands of policy pages.
Analysts spent weeks manually reviewing massive government datasets. Now, AI instantly surfaces high-priority insights.
Agents typed furiously while customers waited on hold. AI now summarizes calls, saving the team 250,000 hours annually.
Staff manually combed 350K+ documents scattered across legacy SharePoint. Now, AI semantic search instantly retrieves exact answers.
Opaque AI flags forced counsel to manually re-read documents. Now, generative AI cites its reasoning to accelerate final decisions.
Attorneys juggled fragmented tools to search 50,000 cases. An AI orchestrator now routes queries to sub-agents in a single chat.
Scattered KYC files forced officers to manually hunt across systems. AI now structures decades of handwriting for instant keyword search.
A United Arab Emirates financial institution serving over 500,000 retail and 100,000 corporate clients, managing terabytes of highly unstructured customer records.
Tighter regulatory rules required frequent audits of identification documents, which were scattered across legacy systems as scanned images and PDFs....
“At RAKBANK, our vision is to be the best digital bank with a human touch. A fully digital approach alone is not enough—we strive to offer exceptional online experiences, supported by our people whenever needed.”
Retail and commercial bank for personal, business, and Islamic financial services.
Enterprise software, cloud infrastructure, and consumer electronics platform.
Related implementations across industries and use cases
Contract reviews took an hour per file. AI now compares drafts against templates in minutes, saving the bank 39,000 hours annually.
Legacy tech held back sales and compliance. Now, ML targets prospects and GenAI instantly mines thousands of policy pages.
Manually reviewing risk controls bottlenecked compliance. Now, an AI tool rewrites and standardizes entire document repositories.
Legacy tech held back sales and compliance. Now, ML targets prospects and GenAI instantly mines thousands of policy pages.
Analysts spent weeks manually reviewing massive government datasets. Now, AI instantly surfaces high-priority insights.
Agents typed furiously while customers waited on hold. AI now summarizes calls, saving the team 250,000 hours annually.
Staff manually combed 350K+ documents scattered across legacy SharePoint. Now, AI semantic search instantly retrieves exact answers.
Opaque AI flags forced counsel to manually re-read documents. Now, generative AI cites its reasoning to accelerate final decisions.
Attorneys juggled fragmented tools to search 50,000 cases. An AI orchestrator now routes queries to sub-agents in a single chat.