Staff turned to risky tools for admin. Secure AI now saves 2+ hours weekly and simplifies complex aircraft repair protocols.
The operator of Czechia's busiest international airport handles 16.4 million passengers annually with a workforce of 4,000 employees in a highly regulated environment.
Staff began seeking unauthorized AI tools to handle repetitive administrative tasks, creating significant security risks around sensitive data. The...
“AI tools like Microsoft 365 Copilot can take over mundane tasks, like taking notes during meetings, freeing people to focus on the discussion and make decisions and that helps us advance on our strategic goals.”
Prague Airport's Workforce productivity is part of this use case:
International airport operator for passenger and cargo aviation services.
Enterprise software, cloud infrastructure, and consumer electronics platform.
Helped Prague Airport build Copilot websites, create training materials, and launch workshops.
Millions of queries across 1,300 topics overwhelmed support. Now, an AI agent resolves them instantly, freeing staff for complex cases.
Queries for "night view" missed "scenic evenings." AI now matches intent across 1.2M properties in <100ms, regardless of phrasing.
Ad-hoc queries required custom dashboards. Now, specialized agents answer natural language questions with 99.9% accuracy.
Central IT couldn't reach the long tail of daily tasks. Now, 50% of staff use opt-in AI to scan contracts and prep for meetings.
Staff turned to risky tools for admin. Secure AI now saves 2+ hours weekly and simplifies complex aircraft repair protocols.
The operator of Czechia's busiest international airport handles 16.4 million passengers annually with a workforce of 4,000 employees in a highly regulated environment.
Staff began seeking unauthorized AI tools to handle repetitive administrative tasks, creating significant security risks around sensitive data. The...
“AI tools like Microsoft 365 Copilot can take over mundane tasks, like taking notes during meetings, freeing people to focus on the discussion and make decisions and that helps us advance on our strategic goals.”
Prague Airport's Workforce productivity is part of this use case:
International airport operator for passenger and cargo aviation services.
Enterprise software, cloud infrastructure, and consumer electronics platform.
Helped Prague Airport build Copilot websites, create training materials, and launch workshops.
Millions of queries across 1,300 topics overwhelmed support. Now, an AI agent resolves them instantly, freeing staff for complex cases.
Queries for "night view" missed "scenic evenings." AI now matches intent across 1.2M properties in <100ms, regardless of phrasing.
Ad-hoc queries required custom dashboards. Now, specialized agents answer natural language questions with 99.9% accuracy.
Central IT couldn't reach the long tail of daily tasks. Now, 50% of staff use opt-in AI to scan contracts and prep for meetings.