AI case study

Prague AirportWorkforce productivity

Staff turned to risky tools for admin. Secure AI now saves 2+ hours weekly and simplifies complex aircraft repair protocols.

Published

Key results

Weekly Time Savings
up to 2 hours

Result highlights

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The story

Context

The operator of Czechia's busiest international airport handles 16.4 million passengers annually with a workforce of 4,000 employees in a highly regulated environment.

Challenge

Staff began seeking unauthorized AI tools to handle repetitive administrative tasks, creating significant security risks around sensitive data. The...

Solution
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Scope & timeline

  • 300+ employees using Copilot

Quotes

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The company

Prague Airport logo

Prague Airport

prg.aero

International airport operator for passenger and cargo aviation services.

IndustryTravel & Tourism
LocationPrague, Czech Republic
Employees1K-5K
Founded2008

The implementation partner

SoftwareOne logo

SoftwareOne

softwareone.com
Role in this case study

Helped Prague Airport build Copilot websites, create training materials, and launch workshops.

IndustryTechnology
LocationStans, NW, Switzerland
Employees5K-10K
Founded1985

The vendor

Enterprise software, cloud infrastructure, and consumer electronics platform.

IndustrySoftware & Platforms
LocationRedmond, WA, USA
Employees100K+
Founded1975

Use case

Prague Airport's Workforce productivity is part of this use case:

Workplace AI
183 case studies(+41% YoY)
Proven impact?
LowModerateVery Strong
4.2Moderate
3.9Moderatewithin Knowledge Management

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