AI case study

Prague AirportWorkforce productivity

Staff turned to risky tools for admin. Secure AI now saves 2+ hours weekly and simplifies complex aircraft repair protocols.

Published|7 months ago

Key results

Weekly Time Savings
up to 2 hours

Result highlights

Unlock 1 result highlight

The story

Context

The operator of Czechia's busiest international airport handles 16.4 million passengers annually with a workforce of 4,000 employees in a highly regulated environment.

Challenge

Staff began seeking unauthorized AI tools to handle repetitive administrative tasks, creating significant security risks around sensitive data. The...

Solution
Unlock full story

Scope & timeline

  • 300+ employees using Copilot

Quotes

Unlock 13 more quotes

The company

Prague Airport logo

Prague Airport

prg.aero

International airport operator for passenger and cargo aviation services.

IndustryTravel & Tourism
LocationPrague, Czech Republic
Employees1K-5K
Founded2008

The AI provider

Enterprise software, cloud infrastructure, and consumer electronics platform.

IndustrySoftware & Platforms
LocationRedmond, WA, USA
Employees100K+
Founded1975

The implementation partner

SoftwareOne logo

SoftwareOne

softwareone.com

Helped Prague Airport build Copilot websites, create training materials, and launch workshops.

IndustryTechnology
LocationStans, NW, Switzerland
Employees5K-10K
Founded1985

Similar Case Studies

Related implementations across industries and use cases

75 AI case studies in Travel & Tourism

268 AI case studies in Knowledge Management