AI case study

OPPOMobile product development

Manual feedback analysis bottlenecked teams. Vertex AI automated categorization, reducing workload 30% while optimizing on-device models.

Published|1 year ago

Key results

Workload Reduction
30%

Result highlights

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The story

Context

A global smart device manufacturer with 700 million monthly active users, operating in over 70 countries and aiming to integrate generative AI into its mobile operating system.

Challenge

Product teams manually analyzed user feedback from online communities, creating a bottleneck for feature development. Additionally, deploying AI...

Solution
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Scope & timeline

  • Feedback analysis model built in 45 days

Quotes

The company

Consumer electronics manufacturer specializing in smartphones and smart devices.

IndustryTechnology
LocationDongguan, Guangdong, China
Employees50K-100K
Founded2004

The AI provider

Cloud computing services, AI infrastructure, and data analytics platforms for enterprises.

IndustryTechnology
LocationMountain View, CA, USA
Employees100K+
Founded1998

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