AI case study

Malteser HilfsdienstAdministrative automation

Shelter managers spent hours manually balancing shifts. Copilot now generates schedules in minutes, freeing staff for high-impact care.

Published|1 year ago

Result highlights

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The story

Context

A Germany-based international aid nonprofit provides healthcare and social services to hundreds of thousands of people daily across more than 30 countries.

Challenge

Rising global crises and demographic changes increased service demand while staffing shortages constrained operations. Managers spent hours manually...

Solution
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Scope & timeline

  • 500 office staff actively using AI assistant

Quotes

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Use case

Malteser Hilfsdienst's Administrative automation is part of this use case:

Workplace AI
185 case studies(+34% YoY)
Proven impact?
LowModerateVery Strong
4.1Moderate
1.3Lowwithin Non-Profit & Social Impact
6.3Strongwithin Operations

The company

Malteser Hilfsdienst logo

Malteser Hilfsdienst

malteser.de

Non-profit organization providing emergency medical services and social care.

IndustryNon-Profit & Social Impact
LocationCologne, NW, Germany
Employees10K-50K
Founded1953

The vendor

Enterprise software, cloud infrastructure, and consumer electronics platform.

IndustrySoftware & Platforms
LocationRedmond, WA, USA
Employees100K+
Founded1975

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